Mercy People that Really Care for You
It seems the only way I can get to Mercy Hospital is in the ambulance. Next stop is with the ER people and they have been fantastic.
I’m lucky I’ve never been in a life threatening situation in Arkansas. In 2005 I was on vacation in San Diego and I had a heart attack ending with me getting aTriple bypass. I returned a week later and a Mercy heart doctor took me in and kept me healthy. On each occasion I have been treated with professional care by all to ensure I was comfortable. The EMTs in the Ambulances 🚑 and doctors and nurses in ER all rushed to my side to do whatever to keep alive.
These people are priceless and God Bless Them.🙏🏻🙏🏻❤️
I’m lucky I’ve never been in a life threatening situation in Arkansas. In 2005 I was on vacation in San Diego and I had a heart attack ending with me getting aTriple bypass. I returned a week later and a Mercy heart doctor took me in and kept me healthy. On each occasion I have been treated with professional care by all to ensure I was comfortable. The EMTs in the Ambulances 🚑 and doctors and nurses in ER all rushed to my side to do whatever to keep alive.
These people are priceless and God Bless Them.🙏🏻🙏🏻❤️
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MyMercy
I LOVE this app! I love I can leave a message for my doctor, order refills or new scripts for meds with no refills, look at results myself of tests done, keep my meds list up to date, let my doctor know if there is an error in my record, make an appointment, keep track of all my appointments with differentMercy doctors in one place, find info I need available on my phone or copy of a test result for a non-Mercy dr. while seeing them, keep track of inoculations… makes the medical side of life so much easier! Thank you!
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App issues
App on my IPad won’t work, blank screen, tried rebooting device, deleting app and reinstalling, which worked a few times after restarting device. But logging out of the app brought back the blank screen. Now restarting device doesn’t “fix” app as only blank screen will appear. Asked for help via website but don’t hear anything from customer service.
I’d like using app in past, preferred over Website. There should be a customer service phone for hep.
I’d like using app in past, preferred over Website. There should be a customer service phone for hep.
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Why are Mercy referrals so complicated?
So next week I will start my third week to try and get a referral from my primary care physician for an eye exam.
Each person I have spoken with has given me multitudes of reasons as to why they have five days to fulfill the referral. 3 people “having five days” is 15 days.
I have spoken to a total of five people and now I finally get to the Mercy referral office....and I have to wait until the middle of next week before I can call back and check?
Your system has gotten so big....and your phone bank so defensive.....the gap between your patients and actual medical care....is wider than the Grand Canyon.
Not only am I fighting for my life.....I have to fight my primary care physicians staff.....for services.
“We have five days” is an excuse for ineptitude. How many humans should it take to create a referral? The answer is.....one.
Each person I have spoken with has given me multitudes of reasons as to why they have five days to fulfill the referral. 3 people “having five days” is 15 days.
I have spoken to a total of five people and now I finally get to the Mercy referral office....and I have to wait until the middle of next week before I can call back and check?
Your system has gotten so big....and your phone bank so defensive.....the gap between your patients and actual medical care....is wider than the Grand Canyon.
Not only am I fighting for my life.....I have to fight my primary care physicians staff.....for services.
“We have five days” is an excuse for ineptitude. How many humans should it take to create a referral? The answer is.....one.
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Fix this issue please
I was very happy at first using this App until last year starting having trouble. Now I can’t read most of my visits summary and can’t schedule my appointments online either. Messaging still works supposedly I don’t know how long that will last. Every time I open the home page and I want to do something it always says “error can’t load messages from the server” so please fix this problem Thanks.
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Blessing!
This app is such a blessing for me. I care for my elderly mother and this is so convenient to check all her Drs information, appointments, medications, and such in one location. I can message any of her Drs or make appointments without fussing with the phone calls and being put on hold for long periods of time. I wish many other places went with this set up! It’s been a blessing to have!
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Convenient & Easy To Navigate
I’ve been using the app for a couple years now and I absolutely love it! I just paid my bill from the app! I made an appointment with my doctor from the app last month. I had my appointment with my doctor through the app. It’s so nice and convenient to have everything At the touch of my finger with the app. And I just realized today that my vaccination card is loaded on the app. So if I ever forget it, it’s on the app if I need it when going places. Can’t say enough great things about this fancy app I love it!
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Updates requests
Why does the website go to an error message if I look at the same appointment twice in one visit to the website?
Would like to have the ability to print my medication list easily. The list that comes with a doctor summary after a visit would be great to have on hand and have quick reference for all medications.
Would like to have the ability to print my medication list easily. The list that comes with a doctor summary after a visit would be great to have on hand and have quick reference for all medications.
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Works great, but still needs a little work.
The MyMercy mobile app is very useful; I love that I can see my test results - often on the same day I had my blood draw, x-ray…etc.
The one thing that would be helpful is if I was able to trash a message or several messages all at once, and without having to open the message. I typically leave the current year’s messages in my “inbox,” so at year’s end, I have to open each message in order to delete them. It would be great if we could delete them all at once. Other than that, it works great!
The one thing that would be helpful is if I was able to trash a message or several messages all at once, and without having to open the message. I typically leave the current year’s messages in my “inbox,” so at year’s end, I have to open each message in order to delete them. It would be great if we could delete them all at once. Other than that, it works great!
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Needs much improvement
Great concept but more attention should go into testing before it’s released. Tons of bugs!!! Drugs have dropped off my list MULTIPLE times, can’t request refills on 1/2 my meds, get notified about new test results that I’ve already reviewed 1/2 dozen times or that I have a test pending that was completed a year ago. I get more accomplished with my paper records and it’s at least accurate. I do like being able to see my test results and talk to my doctor in between appointments, but it’s limited to the short amount of time the doctor has to offer and whether they are capable of communicating well. And out of a dozen doctors, that’s 2. Nice to have, but it’s not reliable enough for me.
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