Leave a Review Luxury Escapes
Discount
You said I would get a $100 discount if I use the app. I entered the code and then you tell me I have to spend $2999. So I didn’t get the discount. All a bit dishonest in my opinion and not sure I would recommend LE anymoreNeil kiwi
Developer Response
Hi Neil, thank you for taking the time to leave a review. We apologise for any confusion regarding the discount code and spending requirement. We understand that this may have been frustrating for you and we sincerely apologise for any inconvenience caused. We value your feedback and will take it into consideration as we work to improve our offers.Simple and easy
Super simple to use and pretty good deals available. Liking the app so far!The guy on your right
Developer Response
Hi there, we're glad to hear that you're enjoying the simplicity of our app and that you're finding great deals as well. We appreciate your support and look forward to providing you with more user-friendly features and even better deals in the future.2 adults and 1 child returns adult only accommodation
Does seems to work very well given up trying to use itSurfersgirl
Developer Response
Hi Surfersgirl, we're sorry you've experienced issues with the app. Please provide feedback to ios_app_feedback@luxuryescapes.com for further review.Glitchy
Cant seem to find flights with trip tried 3 separate times. App seems to glitch back to main home. Not going to book. I even tried to cLl, hold time exceeded 8mon. I hung up!Pavi Pooh
Developer Response
Hi Pavi, we apologise for the inconvenience and frustration you have faced while trying to find flights. We understand how important it is to have a smooth booking process and it's disappointing to hear that our app did not meet your expectations. Should you require further assistance, please email our support team at support@luxuryescapes.com.Spoiled for voice - all that you need to plan your perfect holiday
Luxury Escapes gives you all that you need to help you plan the perfect holiday, the only problem is that there are so many incredible places to visit! Truly spoiled for choice.
We've found consistently high standards of service and the best holidays ever. Luxury Escapes can be trusted to deliver.Holi-Bel
Developer Response
Hi Holi-Bel, thank you for taking the time to leave such a positive review! It warms our hearts to know that you have consistently found high standards of service and enjoyed the best holidays through our platform. We take great pride in curating only the finest and most trusted experiences for our customers, and we are delighted to have met your expectations.Remember my last destination
Why do I have to type in the destination every time I change screens. Just remember my last entry.bpagliuso
Developer Response
Hi bpagliuso, we are sorry for the inconvenience caused by the destination entry. Please contact our team at ios_app_feedback@luxuryescapes.com for further review.Prices are cheaper on the website
Why you promote to download the app if then you get it and the prices are more expensive everywhere. Same dates, same guests, same destination.JuanJoo9
Developer Response
Hi JuanJoo9, we are sorry to hear that you encountered price discrepancies while using our app. Please contact our team at ios_app_feedback@luxuryescapes.com for further review.App crashed in first 10 seconds??
I downloaded this, haven’t gotten very far in it bc this just happened but I went in as a guest and clicked on the first advertised trip & the app crashed lol sooo I went back to this page that was still open & here we areangie805
Developer Response
Hi Angie, we apologise for the inconvenience experienced with the app. For any app issues and feedback please contact ios_app_feedback@luxuryescapes.com.Great deals
Have just made my second booking with Luxury Escapes. My first was an amazing deal. Love the little extras that is included such as dining credits, late checkouts etc. Luxury Escapes is my first port of call now when looking for accommodation.Kiwi Cori
Developer Response
Hi Kiwi Cori, thank you for your 5-star review. We are thrilled to hear that you have already made your second booking with us and that your first experience was amazing. We look forward to helping you plan many more amazing escapes in the future.Fantastic deal !!
Thoroughly recommend the Singapore hotel telegraph deal. Just had a week there and it was brilliant! Met some other escapers there too and they agreed how good value it is. Beaut hotel, excellent position, nice rooms, fab brekkies and free flow drinks and canapés every day !! Rooftop pool and bar / lounge area just gorgeous. And the customer service from all staff especially those you get to know over a week was lovely.Show lessveravw
Developer Response
Hi veravw, thank you for sharing your 5-star review. We are delighted to know that the Hotel Telegraph exceeded your expectations and that you had a fantastic time during your week-long stay.
