Leave a Review Hitch Bermuda
Useful but needs improvement
Needs the following improvements:
using iPhone SE with iOS 17.5.1
1. The ability to schedule a ride for later.
2. The map zooms out to global view, and if you zoom back in after several swipes, it zooms back out when
the map updates. Makes the map essentially useless.
3. Needs the option to add the tip in advance for rides where there is no internet connectivity at the arrival location.Show lesslil_Mustard
Didn’t work
We visited Bermuda for a long weekend. Several days we tried to use the app to get a ride. Every time this message popped up “Sorry, All our drivers are currently busy. We are unable to offer you services right now. Please try again sometime later.”
It was better to hail a cab off the road or get a dispatch number from a cab to call for pickup.Show lessCheerioboy25
Unreliable
I was able to get a ride maybe three out of 10 tries. I had drivers accept my ride and then cancel because it was only a short distance. That driver then hung up on me when I called him.
I would not rely on this for airport rides or dinner rides. It really only worked when booking a high fare ride that was not time sensitive.Show lessChoerenz
Not the best App
I’m overseas and trying to reserve a ride for when I arrive in Bermuda. However, this app won’t allow me to do so. Fail. Epic fail. When I’m in Bermuda, I rarely have enough cellular signal to use an app like this to book a car. If I’m unable to book a car in advance, when I’m on WiFi, then this app is pretty much useless.Show lessLefty Dub
When it works it’s great
When it works it’s great. Unfortunately more misses than hits. Not many drivers available. Very frustratingBSnalls
Pretty Good.
App worked, and there werent many issues. However the app is pretty slow to update with driver’s location, so you have to really be aware of when the driver may arrive. Additionally some areas can be hard to connect to a driver.jomalleyp
Unreliable
Bermuda really needs Uber or Lyft. There is not enough taxi drivers. I'll have to request a ride with Hitch six or seven times before a driver will except it. And the taxi cabs kind of just hang out where all the tourists are so if you got off the beaten path you can never get a ride. Very unreliable app. The app is not very stable. And I'll have connection issues where it'll drop the ride or cancel it automatically.Show lessckad79
No ride
Charges $30. Driver never picked us up. ScamMusicainget
OK option if you need to pay by credit card
Positive: You can pay your taxi with your credit card while the majority of Bermuda taxis only accept cash
Negative: You receive an “estimated cost range” at point of booking - the final charge always turns out to be higher; sometimes significantly higher
Don’t expect an Uber App experience - this is a very!!! basic appShow lessentune :-(
No obvious way to enter credit card info
There is no obvious way to enter credit card info. As a tourist, my home is not relevant to trips but I could not edit this. The whole app is awkward and I see no way to w it when I get to Bermuda.Barrfast
