Hitch Bermuda User Reviews

Top reviews

Said 3 min wait then no cars available after multiple attempts

Cannot rely on this app for travel

Not reliable

Scheduled a ride several hours in advance for a dinner reservation and they cancelled 15 minutes before the agreed time to pick us up. I will never be using this app again. The ASAP reservations don’t work either.

Terrible

I’ve had no less than 5 drivers cancel on me in the last hour. I’m now late for my dinner reservation and deleting the app.
Don’t even try!

Useful but needs improvement

Needs the following improvements:
using iPhone SE with iOS 17.5.1

1. The ability to schedule a ride for later.
2. The map zooms out to global view, and if you zoom back in after several swipes, it zooms back out when
the map updates. Makes the map essentially useless.
3. Needs the option to add the tip in advance for rides where there is no internet connectivity at the arrival location.
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Didn’t work

We visited Bermuda for a long weekend. Several days we tried to use the app to get a ride. Every time this message popped up “Sorry, All our drivers are currently busy. We are unable to offer you services right now. Please try again sometime later.”

It was better to hail a cab off the road or get a dispatch number from a cab to call for pickup.
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Unreliable

I was able to get a ride maybe three out of 10 tries. I had drivers accept my ride and then cancel because it was only a short distance. That driver then hung up on me when I called him.

I would not rely on this for airport rides or dinner rides. It really only worked when booking a high fare ride that was not time sensitive.
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Not the best App

I’m overseas and trying to reserve a ride for when I arrive in Bermuda. However, this app won’t allow me to do so. Fail. Epic fail. When I’m in Bermuda, I rarely have enough cellular signal to use an app like this to book a car. If I’m unable to book a car in advance, when I’m on WiFi, then this app is pretty much useless.
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When it works it’s great

When it works it’s great. Unfortunately more misses than hits. Not many drivers available. Very frustrating

BUGGY

2 problems

After i confirm booking it says hitch is not available in my country and shows my location as somewhere near Cape Verde 🇨🇻- every time - so I need to confirm 3 or 4 times till it realizes I’m in bermuda . When I first bout it shows my location perfectly only when I hit confirm does it send me Africa 😩

When I hit confirm it asks me to pay for last ride without showing me a pay button . I hit pay via wallet and still no pay button- how do I pay ? . 3 rd time you do this it says user debt adjusted and allows you to book a new ride
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Pretty Good.

App worked, and there werent many issues. However the app is pretty slow to update with driver’s location, so you have to really be aware of when the driver may arrive. Additionally some areas can be hard to connect to a driver.

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