Great headphones, but not durable and terrible app!
When I first started out with my vista 2s a year ago, I loved them and the app worked amazingly. Now, as of a few months ago the app just crashes whenever I try to open it, and on a run 2 weeks ago a raindrop hit my right earbud on a run and now won’t charge, despite me cleaning the connection point multiple times. Such a shame, had high hopes for this brand!
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Decent Buds, Mid-Level App
I came from the X3/X4 generation, so the Vistas were something I had to get used to. I prefer connected buds for various reasons, but it’s unlikely JayBird will ever produce more, so it’s a moot point.
My Vistas are good, but not nearly as loud or bassy as the X3/X4’s. They’re loud, but could be louder.
Sometimes either bud has issues connecting to their container for charging, despite wiping down both sets of contact points (in case and on buds). I’m not sure what the issue is, but it’s frustrating.
On both the X3/X4s and the Vistas, the right bud has problems staying in my ear, but that’s probably an anatomy issue and not on JayBird.
Lastly, and the point of this review, is the maddening inability to turn off any sort of noise cancelling on the buds. You HAVE to have the option of using either active noise cancelling or a form of “noise bypass” that lets ambient noise in… or OFF. Can I get the option to disable noise cancelling or amplification OFF entirely, please?
There’s a button combination on the buds that turns the noise cancellation/amplification on and I have randomly turned it on before on accident, which, if I had the option to disable it entirely, wouldn’t be a problem at all.
I did not buy these for noise cancellation/amplification, I bought them for music in my ears. Please give us this option WITHOUT having to pick cancellation or amplification.
My Vistas are good, but not nearly as loud or bassy as the X3/X4’s. They’re loud, but could be louder.
Sometimes either bud has issues connecting to their container for charging, despite wiping down both sets of contact points (in case and on buds). I’m not sure what the issue is, but it’s frustrating.
On both the X3/X4s and the Vistas, the right bud has problems staying in my ear, but that’s probably an anatomy issue and not on JayBird.
Lastly, and the point of this review, is the maddening inability to turn off any sort of noise cancelling on the buds. You HAVE to have the option of using either active noise cancelling or a form of “noise bypass” that lets ambient noise in… or OFF. Can I get the option to disable noise cancelling or amplification OFF entirely, please?
There’s a button combination on the buds that turns the noise cancellation/amplification on and I have randomly turned it on before on accident, which, if I had the option to disable it entirely, wouldn’t be a problem at all.
I did not buy these for noise cancellation/amplification, I bought them for music in my ears. Please give us this option WITHOUT having to pick cancellation or amplification.
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Jaybird quality has gone downhill
Stay away from Jaybird. I agree they used to have good products; I liked the freedom and the original vista. But these new vistas that I’ve had for over a year now are still buggy. They randomly disconnect during phone calls, volume consistency is a problem (they either can’t be turned all the way down or can’t be turned up enough so they need to be re-docked to reset them), and the app is faulty. I can literally be listening to a podcast and the app will say they are “not connected”. You need to re-dock the headphones, turn off/on your Bluetooth on your phone, and sometimes force close the app just to get it to connect in the app. The last straw that made me write this review is now the app won’t open. I’ll need to delete the app and re-install it to fix it (this is not the first time this has happened). Stay away.
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App crashes with every opening
I was trying to see if there was any software updates as my earbuds stopped charging in a fully charged case but the app won’t even open.
Any fix for this?
Also is the charging tied to that or is it more of a physical issue?
Any fix for this?
Also is the charging tied to that or is it more of a physical issue?
Crashes on opening
It crashes immediately upon opening, but was also draining the battery in the background.
Response from developer
Thanks for the feedback. We have identified a bug in the notification count displayed for some users. We have a fix for this so are planning to roll it out soon. Sorry for the hassle.
The app stopped working on iOS 16.6.1
I am OK with the app in general but recently (for a few weeks) it starts and then crashes. I can’t open the app to be able to turn on a noise cancelling mode. Please investigate the crash reports. Thanks.
Vista 2 - App won’t connect
I haven’t been able to use my ear buds as intended because the app hasn’t been able to pair with them. I’ve been trying off and on for over 10 months. Sucky.
App Crashes
I’ve had had no issues with this app before. But now I can’t seem to open it to change my sound features without it closing down on it self. I have the the Vistas 2
App doesn’t even open on updated iOS
Useless software and support.
Keeps crashing
App keeps crashing whenever I try to do anything. Change a preset app crashes, touch account app crashes, ext
