Leave a Review UniFi
Latest release ruins an excellent app
This app used to be all I needed to administer and troubleshoot my network but the latest release has dumbed it down to be almost useless. Can we have the diagnostics back please.Vgdr357!@;
Pretty good app, but please improve.
Generally this app has a large degree of functionally regarding setup and control of your UniFi hardware. However, the appeal has exceeded the actual usefulness for me. Things that should be easy like searching for new access points or switches worked zero percent of the time. I had to go back to the desktop PC and web interface to made the new hardware adding process work. Likewise, something simple like adding your DNS servers (say openDNS) is not easy or intuitive. Much of the functionality is hidden under layers and layers of options, which is a undesirable thing when you have a mobile device as your user interface. I also feel like the screenshots for the app tend to appear very useful, for example monitoring specific traffic to social media sites, but in truth there is very limited access to this type of information through the app. In all fairness, I am not a network professional, which appears to be the demographic ubiquiti is catering to, but there is an expectation when you put some thing out on the Apple store, that it will be easy for your typical consumer to use. Networking is black magic and someways, so this is a very difficult task for the developer. My advice would be to consider less technical users when you develop your smart phone applications becauseI think these are the folks that will use these applications, unlike the IT professionals who prefer the desktop web based interface.Show lessMusicManReview
Perfect for 90% of what I need
Great way to easily check and troubleshoot devices, make adjustments to AP or port settings, reconnect an IoT device and power cycle a port. The design changes between iPhone and iPad make sense, overall a great app. Searching for clients (by label, partial IP, etc) is really helpful.
I’d love the app to do everything, and that seems to be getting better over time, especially in supporting UDMP config. The display of switch ports can use some polish. Port aggregation displays only the first port as active and the connected device only shows on the last port, a visual cue they’re aggregated together and showing the client on all ports makes more sense. Nice to see where PoE is in use, would be good to see which ports are/aren’t PoE capable. For UDMP the WAN icon makes sense but no need to highlight LAN ports.Show lessscpotter
Ubiquiti always pulls through.
I’ve been installing Ubiquiti networks for about 5 years now. At first I was just handed a bunch of equipment the first group of installers couldn’t figure out. It took a little research, and a lot of reading at first. I have now installed WiFi networks and point to point links all over our little island here in Port Aransas, TX. The network we installed at The Tarpon Inn & Roosevelt’s survived CAT4 Hurricane Harvey. It was probably the first network on the entire island to be restored after the storm (thanks to System 7 ISP being well prepared for Hurricane Season). As soon as power services were restored, we flipped the breaker switch, and all units came online within 5 minutes. 👍🤙Show lessParadiseComputerServices
Almost perfect
Everything about the app is good and works well except for the fact that push notifications have never worked for Threat Management which is a problem as if I want to know if anything has happened I have to keep logging into the app and check manually! Please fix this and the app would be amazing!WJR97
Good application but could be better
I enjoy using this application as it allows me to login and check if all is working. I am only disappointed on not able to have the chat representative work on my cpu (remote login) instead of having me take screenshots. Please help those of us who are still learning to make your application and our job more efficient. I also wished that our new products would be found without issue. At times it is just too slow for the process to be done and your jobs would be much easier with remote login on your part. Thanks and once again and it’s so much fun just checking who is online.Show lessG34owner
Still no fix for UDM Pro “new device” issue
I’ve been hoping the last two updates would have fixed the issue where the app sees a new UDM Pro and wants to configure it. It’s been running since February. The UniFi Protect app does the same thing. I just have to keep closing the pop up every time I open the app. Really annoying for the Protect app.
Update: I’ve been communicating with Ubiquiti support regarding the issue of the UDM Pro appearing with a pop-up wanting to set up even though it’s already configured and working. They will work on the fix for the next update but it only appears if you have Bluetooth enabled on your phone. So until a fix is complete, just ignore the pop-up.Show lessJwlange
Need to change more settings than just view them!
It’s a real shame one can’t actually edIt more settings instead of just displaying those settings.
Where providing remote UniFi network support to customers with this App, more functionality would be greatly appreciated. This would lead to far better UniFi customer satisfaction thus more UniFi equipment sales and branding.
Brad FrancisShow lessbradf1405
AR needs updated
UniFi Network AR function that I would like to see. The AR function is awesome and will be a great tool for IT administrators. One thing I would like to see is I would like to use the AR and see my port names that I have assigned instead of what you see plugged into the port. Reasons for this is the ports where my Access points are plugged into show not the APs themselves but it randomly changes what is shows and it is a different wireless device all the time. Another issue is a port I have my hyper V server plugged into changes the device it shows as well since I have multiple VMs going out that port. Port names needs to be a function that we can enable and disable! 5 stars when that is fixed!
Thank youShow lessmtrussell07
Outstanding Pro-sumer feature and function.
This app communicates through your existing controller whether that be a cloud key or the controller software running on a local workstation. I like the built-in hints. For example, when you are accessing a feature that is not available in the mobile app it lists the feature as available in the web app specifically so that you know where to go to find it. It is very handy when you are tweaking things throughout your home to be able to carry around most of the controller in your iPhone.Show lessiPhoneCzar
