AppFolio Property Manager User Reviews

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Leave a Review AppFolio Property Manager
  • App is great, but lacks one necessary feature

    The app needs a refresh button at the bottom with navigation. It is such a pain to re-navigate to text messages
  • Useless if you use a property manager

    I have a property manager that uses appfolio for my properties. They give me a specific login link and this app is useless if you do the same.

    Also I there is no way too open the owner packets that are sent monthly is you use an i phone
  • Notifications

    We just started using AppFolio and I am in love with just about every aspect of the app and the service itself. One MAJOR issue is not receiving any kind of push notifications. When a tenant submits a maintenance request or sends a message we should be able to be notified.
  • No network connection

    I downloaded the app and successfully logged in only to be met with the ‘cannot reach the internet’ screen. I triple checked my connection on Wifi and cellular data and the app still wouldn’t connect to the internet. I have an iPhone 7 with iOS 13.5.1. Please fix this!
  • PMS in your pocket

    It is so convenient to have the entire property management system wherever you go. No need to wait to get a quick report when you get back to the office. Everything is on the app. Thank you AppFolio for making this happen
  • Great App and Program

    Started with Yardi, went to TOPS, and now I’ve been with Appfolio. With all new things the first few months there’s a learning curve, but now after a year I can say great app, great program for Association Management and on top of it all my Board Members love it!! That’s for all you guys do in tech support and beyond!!

    Respectfully,
    Gary K., Supervising Community Manager
    Kenyon & Associates, Inc.
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  • Inspection update

    The new update that changed the look and performance of inspections is a joke! Besides it freezing constantly, it takes twice as long now to upload inspection pictures. They are zoomed in more and uploaded backwards. I wish they would have left the previous version of it alone!

    Developer Response

    Thank you for the feedback regarding changes to inspections. We would love to connect with you to gather details on this unexpected behavior & performance. Can you please send us an email at apm-mobile@appfolio.com so that we can investigate the issue further and work to resolve the issues you are experiencing.
  • App Still Does Not Work

    I got this app a year ago.
    It would not take my password. I wrote to the makers. They said they’d get back to me. Never heard from them again. I deleted the app and downloaded it again. Now it says the database does not exist. I’m looking at the name of the database on my computer right now and it’s the same as in my app. Just as my password was the same. Crappy app. Awful customer service.
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    Developer Response

    Thank you for the feedback. We would love to connect with you to gather details on this unexpected behavior & performance. Can you please send us an email at apm-mobile@appfolio.com so that we can investigate the issue further and work to resolve the issues you are experiencing.
  • Print doesn’t really mean print??

    Why no options when viewing PDF version of a report, work order or tenant ledger? If I use the Print button, it pulls up the PDF but there is absolutely no options to do anything. I have to go onto the browser and login and rerun the report to get options of sharing/saving/printing. Another option is use the Email function and then email to myself so I can print or save. This seems very counterproductive. Why have a print button if you can’t really print?? Overall the rest of the app is very usable and I utilize often for quick reference. However, I would like to see an update fixing this glitch that has been ignored for years. Thanks
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  • Photos

    Please fix photo upload in inspections. App crashes every time. And when I try to upload bulk photos via the internet on my phone or pc, the photos are randomized in order. PLEASE FIX ASAP! I cannot get inspections to our owners of the app does not cooperate.

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