Three issues I have with this programming. The first is that I can’t make notes on each individual program, or make custom names myself so that I can remember if I like a certain program or not. The second, is I can’t see which contacts are active or not. I must wait until I meet with a representative or my physician to know if there’s an impedance issue, which there has been, and it’s been an issue in getting appropriate care. Third, what’s the point of there being an image of a body if I can’t see where the stimulator is supposedly activating? I should be able to customize where I feel the stimulator or where I feel relief from the stimulator. For example, when my stimulator is on tonic, I should be able to customize on the image of the body where I feel the stimulator sensation. Finally, I wish that there was an option for a timer so that I could put the program in tonic and have it automatically switch back to another program rather than just turning off. I’ve had too many instances where I’ve put it in tonic for a period of time, fell asleep and ultimately had the stimulator be off for several hours. In 2022, I feel it’s a realistic expectation of a program to be able to do this. ultimately though. I would like the ability to make notes on the given program so that I can remember which is which, and why I like a certain program. I don’t think this is too much to ask.
Make compatible to iPhone so users don't have to carry two devices for those that use iPhone, push out update include all current iPhones on the market
Apparently Abbott is only concerned with selling devices to chronic pain patients for hundreds of thousands of dollars.
They are definitely not concerned with something as simple as updating an app that these chronic pain patients depend upon to make their lives just a tiny bit easier.
Come on Abbot, it’s not like we haven’t paid you a small fortune for this device, keep it updated in sync with iPhone release dates. You guys are years behind. You’ve got to do better Abbot, we are dependent upon these devices. Wake up!
How hard can it be to update your software to be compatible with the modern iPhones? IPods are NOT a viable long-term because Apple no longer makes these devices. Please, please, PLEASE invest in a software team that can port this software ti the newer versions of iOS snd the modern phones! I would give this app five stars in a heartbeat if I could run it on my iPhone 12 pro max with the latest Apple iOS!!!
How long does it take to update the app? I can’t run the app on iPhone 13 even though that phone has been available to the public for over a year…. What’s the problem?
The phone certainly can run the app but the devs are mental. Why have a hard coded white list? The only benefit is to keep the developers always having a job. This really is dumb. But what’s dumber is that you are paying these developers to play you!!!
Wake up Abbott.
Had this controller working fine on my iPhone 12. Upgraded to the new iPhone 13. App will not work now. It says “unsupported device”.
App still does not support an iPhone 13 with IOS 15 firmware. They have made no attempt to fix this issue. Sad that a company this large does not take patient users support seriously. I definitely would not recommend them to others considering a stimulator.
It’s extremely irritating that this app doesn’t work on my new iPhone 13, which I didn’t know before I got the 13. How hard is it to keep up with the new phones that are coming out frequently. And after not using the iPods as the controller for two years, they won’t pair with either generator. As a result, I can’t turn on the cervical device. And when I have surgery next week, I won’t be able to turn off the lumbar device. Hopefully the rep will be able to meet me before the surgery and take care of this mess.
i just upgraded to the bluetooth version just in-time for the app to not be working. Come on support team. You have a strong, respectable business name, ABBOTT. Now stand behind that name and put your best support techs on this issue to resolve it. I didn't just spend 10,000 to be in The same boat that i was before. By having to caring around a ipod instead of using my iPhone. So I still have to caring around a second device to program my stimulator instead of just using my iphone, which i carry everywhere anyways. Completely Unacceptable!!
I almost had to cancel a procedure because I forgot my iPod since I can no longer connect with my phone. It used to work perfectly with my phone but when you update your iPhone it is incompatible. Now I rarely adjust my stimulator and have significantly been utilizing my implant less. This is so frustrating because i always have my phone and when I got the stimulator it worked on my phone. Few months later it doesn’t work at all and I’m told I have to revert to an older iOS for it to work? I’m not going to do that just for this app. PLEASE UPDATE THE APP TO WORK WITH THE CURRENT IOS.
Come on St Jude! I have an iPhone 12 Pro. You say it will work yet says it is incompatible with my phone. Please repair this problem. I really don’t like having to carry two iPhones to have to run my Stim unit. Please take care of this, we’ve already paid thousands to use your product, the least you can do is let us use our own phones! I can’t afford the $900 to buy an old very outdated iPhone mini when I can use a brand new phone for little $. Get with the times and fix this issue!!’
stephculver
DLMCPHERSON
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JackBeHumble
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HotRod34a
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Dash/911
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