Customer Service
Walked into SNAP KITCHEN today for the very first time & Allie gave great customer service she showed me around as well as helped me pick out my meals & shots with fantastic Benifits I will most definitely be back an also will be referring my colleges!!!!!
Out standing customer service
I really was impressed with the customer service as well as the person that Waited on me. Fernando was very helpful and knowledgeable about the products and assisted us with the apps on iPhone outstanding customer service.
Excellent
Great good. I feel noticeable better when I am eating clean, and healthy. With a busy schedule it makes it so much easier than meal prepping daily. The staff at baybrook is awesome and always helpful.
Benchmark for UX/UI
This is the app I use as a benchmark for all other apps. I work as Product Manager and you can just tell they've done, and continue to do, everything right when it comes to building a mobile app. I know for a fact that they did extensive research to understand what their customers needs and wants were when building this app - I've been a long-time customer of their retail stores in Austin and participated in a focus group when they were in the research/build phase. There were probably 5 or more Snap employees that took the time to spend an hour talking just with me. The importance they placed/place on understanding their customers and using that knowledge to build their products around that is as good as I've seen, and it really shows in this amazing app.
Any feature you could possibly want is in it and it's designed so we'll it's still simple to use. The meal plan section is phenomenal. I doubt there is any meal subscription app out there that even comes close to this one.
When I'm in job interviews and get the "tell me about a product you love and why" question this app is my go to.
P.S. Their food rules.
Any feature you could possibly want is in it and it's designed so we'll it's still simple to use. The meal plan section is phenomenal. I doubt there is any meal subscription app out there that even comes close to this one.
When I'm in job interviews and get the "tell me about a product you love and why" question this app is my go to.
P.S. Their food rules.
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Response from developer
We are incredibly flattered. We do put a lot of care and love into our app and our food, reading this means a lot to us. Thank you!
Perfect for a busy, single person
I’m an entrepreneur busy building my business, so I’d like a quick meal that doesn’t require much prep or cleanup and know the ingredients and quality. That’s why I love snap. Oh, and it just so happens to taste amazing and is about equal in price to food trucks meals around downtown. It’s what I eat almost every lunch in the office.
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App features not working
The app is great and very intuitive. However when I choose the meal plan the screen freezes and I can’t exit out of. The app is unresponsive to any feedback of pressing other options and I’m forced to fore close the app. I’ve tried on both work and personal phone and the issue continues. Please update and fix.
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Great app, meal selection process could be improved
Beautifully designed app and overall very easy to navigate. After a while, though, scrolling through the same enormous list of meals can bog me down. I would appreciate the opportunity to be able to sort meals by a greater number of factors than simply calories and price, e.g. sort by grams of protein, grams of fat or grams of carbs. Maybe also sort by type, e.g. chicken dishes, beef dishes, Asian-inspired, I’m not sure exactly but just something to help split up that long list a little bit.
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Incredible customer service
The girl that help me gave me the tools to be, and snap kitchen app user now I just say $15 off my first purchase I would recommend this location
Fantastic customer service
I cannot rave enough about fantastic customer service i received from cory today at villanowa pa location. He was super helful and helped me with my order along with explaning whats new in the store and app ordering. Wonderful shopping experience
Amazing customer service
I walked into snap kitchen for the first time.
I was instantly greeted and felt welcomed by Jim. He made the whole experience practical, upbeat, and informative. I enjoyed his positive attentive service. I was informed of the app and the deals. He took time to navigate me through the app and pick out a fresh meal that I would enjoy.
The food was great and so was the customer service!
I was instantly greeted and felt welcomed by Jim. He made the whole experience practical, upbeat, and informative. I enjoyed his positive attentive service. I was informed of the app and the deals. He took time to navigate me through the app and pick out a fresh meal that I would enjoy.
The food was great and so was the customer service!
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