Leave a Review LastPass Authenticator
Failed for no reason and lost everything!
Feeling very angry right now. After using this app for several years without a problem it became unresponsive. I restarted my phone and the app had been wiped clean. I’ve lost all accounts and can’t access any of my trading sites. I now face losing a lot of money as the process to recover my accounts I’ve found out will take several days.Show lessMajor Buzz
Great apps
I really enjoy the LastPass apps, they’re great and they keep everything of mine secure. But I hope to see a LastPass Authenticator for Apple Watch soon. Many times my phone isn’t available, but my watch always is. I cannot login without authentication and so I must go to my phone. The phone number is wrong in their system and I cannot change it no matter how hard I try so all the SMS go to a number that isn’t mine. That’s not good.Show lessvoblak2
Overall pretty good.
Nice UI and is simple to use. I would like to see an app for Apple Watch, similar to what Authy has. About the only thing this app is lacking which has made be switch to Authy.LachlanRogers
I’m sticking with it
I changed to this app about 6 months ago just from Google Authenticator just to keep the LastPass branding.
I love it! With certain apps it just ask me if I want to Authenticate without the need of enter the number, it just works. When I changed from the iPhone X to the 11, i just had to restore from the backup and all of the numbers were there. great app.Show lesscarlosrsr
Don’t bother!
I have been using lastpass for 4 years and works great. Been using this a while as well. However today, it erased ALL my 2 factor codes. The backups I’ve done have disappeared all on their own, and am now locked out of some accounts as I’ve lost emergency keys for them. Do not install. I’ll be making the switch to authy and maybe 1password now.Show lessJuzt4me
Backup/Restore is a PAIN
Downgrading the rating to 2 stars due to the backup/restore functionality:
To restore anything from backup, you have to delete the app and reinstall it. This is very counterintuitive.
Backup occasionally fails and asks to re-login with no push notification on my phone, so I have no idea unless I go into the app itself and check the status.
But the worst issue - LastPass changes the primary auth approval device when you restore from backup. Not sure if this is a bug, but this is unacceptable to me.
For example, I enrolled lastpass multifactor auth using the website and set the primary device to my iPhone. Then I installed the Auth app on my iPad and restored from backup. At this point LastPass decided to change the primary approval device from my iPhone to my iPad.
The only way to fix this is to turn off multifactor auth in your lastpass account, re-enable it and then restore the device you want as the primary at the end.Show lessck1109
Can’t log in
The app was working really well, but suddenly it requires the authenticator app to log in (I was using SMS codes before). However the authenticator app requires me to be logged into the LastPass app. I also can’t report this bug in the app as the message doesn’t sendandre 898
Lacks an Apple Watch Authenticator
The day this happens.. I'll update this with a 5 starwinstonjoy
Sucks
Authenticator does not sync with phone app and iPad app. LP on both, Authenticator on both....not synchronized...backup not synced...can’t use LP on iPad but can on phone....so frustrating.Squibt
Unreliable
I used this successfully for a few months until today I opened the app and all my 2FA accounts were gone. The restore backup option didn’t work. The app support link didn’t provide relevant guidance. I’m glad I discovered this before I got locked out of important accounts without any recourse.LisaPizza81
