Leave a Review LastPass Authenticator
stuck in a loop
only recently on ios 16, whenever i open the app, it says “error please restart the app” and i force close it and reopen, same thing. rebooted device multiple times, same thing.
something else i’ve been experiencing a lot since i started using the authenticator for 2FA: if i didn’t have the mobile text option, i would have been locked out. i also can’t ever go from a push notification to allowing access to my 2FA using this app. i always have to open, close, reopen, in order to hit “accept” using the passwordless option. super frustrating, but really love this cause i use multiple accounts for various reasons.Show lessTimothy Woo
Developer Response
Hello Timothy Woo - Thanks for your review! Could you please reach out to me so that I can see if I can help? AuthenticatorDevelopers@goto.com. Thanks!I take it all back
If it’s showing a log in error it’s because you need to log back in with Last Pass and go through the two factor SMS process.
Follow the instructions and it will work perfectly again.
Anyone claim it’s not working is doing it wrong.JungleBunni
It’s ok but …
This app works okay, for login only. It does not support re-prompt, for secure websites etc.
Also does not support Apple Watch, even though the watch displays a prompt requesting you to authorise a login, this doesn’t seem to work at all, which is very annoying, because using the watch would make this so much easier.Show lessRosscoFS
Now I look like a fool
All of my friends have told me to use Bitwarden. I’ve used LastPass because I like the interface.
Now the system is breached and I need to open a bitwarden account and change over 100 passwords.Scholar_
NOT DESIGNED for multiple device sync???
It is very surprising trying to install LastPass Authenticator on multiple devices and having each device warn you that it will wipe out the other device’s passwords. For a service literally built around having your passwords in one place so you don’t have to think about where they are, this is a gallingly poor design decision for their Authenticator app which means I will have to look for a third-party authenticator instead like Authy or Google Authenticator. Other reviews mention this same issue but are 3y old so they must be aware of this issue and choosing not to address it. Very disappointing.Show lessoe,engcysne,du
Too complicated
When are you just going to go to biometric? This code $&@& is annoyingnanaanneg
Developer Response
Hey nanaanneg! Thanks a lot for your review! You can use biometrics with the app by enabling this in the settings tab. Please reach out to me at authenticatordevelopers@goto.com if you need any help with this. Thanks!Do not use
No way to stop it
Locked out if no cell servicedonot get trapped
App doesn’t work
Keep being prompted to restart the app nothing fixes it l.Suka2bu
Developer Response
Hey Suka2bu! Thanks a lot for your review! Can you try to update to version 2.7.6 of the app and let me know if you are still experiencing this issue? Please reach out to me at authenticatordevelopers@goto.com if you need any help with this. Thanks!Do Not Use
I’ve been with LastPass on premium for many years. The software continues to become buggier and buggier. If you use this Authenticator prepare to have all accounts wiped and have to restore from backup. This will be a nightmare where you can’t sign in to restore, and it’ll complain about the two factor… which is the very app that broke itself. DO NOT USE THIS APP, you will have unending grief and at the worst times.Show lessBoogle Oogle
The Overall Process is Flawed.
Not enough time to enter the LastPass Master password and then go over to my phone, bring up authenticator, get the number, and go back to the laptop and enter the number. Sometimes there is a minute timer on Authenticator that quickly expires and then it’s required to sign back in to Authenticator and try again. Also I turn on the switch to trust my phone for 30 days but it doesn’t. The next time I try to sign in, I have to struggle with the Authenticator all over again.Show lessDb2dbajj
