Leave a Review LastPass Authenticator
Becoming way too complicated.
I’ve been using Lastpass for a couple of years, but Lastpass is becoming more complicated with each update. It’s now taken me 15 minutes to verify myself with the Lastpass app and the Authentication app. Lastpass asks me to verify myself with Authenticator. Authenticator asks me to verify myself with Lastpass. Round and round in circles and I’m still not verified.Show lessWill Not Deliver
Doesn’t work
I accept the login request, but it still doesn’t complete the login on my computer - so I can’t effectively login anymore on my computer which is where I use LastPass. I get the need to make things safer, but they also need to work without complication and frustrating barriers.istolethecookiefromcookiejar
Review for Authenticator
With Authenticator I need my cell phone there so I can accept. It’s not convenient for me to always have my cell phone by my computer
I thought I it said I could still type in my password to log into Last Pass. It doesn’t look like it’s that simple.Chrissy pal
App Gets Confused Easily
At first I had an issue when I setup the Authenticator that it used the wrong email address that I never typed in anywhere. It locked me out of my account on my phone and tried to create a fresh account under the new email address with nothing in it (no credentials). I tried a phone reset several times through SMS and it said the codes I entered were wrong but they were clearly not. So obviously I was really nervous. FORTUNATELY I never closed my browser window and I was able to deactivate two factor.
I contacted LastPass tech support. They asked me to take a video of what I was doing. I was going to send them screenshots because I didn’t feel comfortable typing my master password on video. But in that process of taking screenshots it magically worked. I tested it again and it worked again. So I wrote them back and said have a nice day.
A few minutes later I go to use it for real, I get a similar error about using the wrong email. Of course after I wrote that it works. Note that the Authenticator shows the wrong email still even when it worked. So I tried it again and it mysteriously worked, I changed nothing.
I tried it again today and it worked again. So I guess it’s working? Nonetheless, setup a second two factor first in case this locks you out. Also, leave your browser open after setting up just in case your phone doesn’t let you sign in.
Good luck! When it works, it works well.Show lessDr.Danny
Lost my Authenticator backup, support not available
I used LastPass for years, but lately only use it for their Authenticator app - which backs up to my LastPass account.
After reinstalling on a replacement phone, LastPass tells me there are no backups available. The support sit bugs out 3 times before telling me I can’t contact support without paying for it.
3 stars because the app is great, but if it can’t be reliably backed up it’s not useful for long term use.
So it’s time for a new 2FA app.Show lessPatabugen
Watch app broken for months
Used to be able to approve from my watch - but now it just gives an error every single time. Fix please!Winterwalker
Useless -it doesn’t work.
I now have no access to LastPass whatsoever & can’t get hold of anyone for support. Would give this app a minus if I could.Frustated & fed up
Product
Excellent n easy to use.
ThanksAJ 88888
Needs to support multiple mobile phones simultaneously
The app seems pretty decent on the face of it, and worked OK during my testing. But it fell apart when I tried to have it active on more than one mobile phone at the same time.
It kind of reminds me of SMS messaging when that used to be trapped on a single mobile device, but now most instant messaging services allow you to carry on your conversations across multiple devices with full chat history on all of them. LastPass authenticator app is apparently at the very beginning of its journey.
Also, while I didn’t dig into it too deeply, it seemed that I needed to hamstring it in order to use it with an Apple Watch.
So I will stick with Authy, which has had these capabilities for years, and hope that someday passwordless access might become a convenient reality.Show lessMarcDCMB
Needs Authenticator on Apple Watch
The authenticator should prompt to approve on Apple Watch but there’s no Apple Watch integration other than a push notification that says go to your phone.
Because of this, I stopped using the LP Authenticator.MDF2014
