Slatable User Reviews

Top reviews

Good App

Takes make it so easy to improve the audition.
Keep it up

Response from developer

Thank you!

Issues even though I upgraded to Pro version

So I thought this was going to be a brilliant tool, to submit self tapes…. Every time I have tried to use it, it freezes on me and won’t allow me to edit my videos. You can’t change the order if you want to link, two or more takes.
I have tried to get support, but even their system to raise a ticket for help, is flawed! So you can’t even report your issues!!!!!
I paid for the pro version thinking it would be worth the money…. I can’t even contact anyone via the app to resolve anything!!! Wasted money…. Unless they contact me via this negative review I will be requesting a refund from Apple. Shame as this was such a promising app…
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Response from developer

Hi Carla,  To create a support ticket in the app you tap on the question mark top-right of the Auditions Screen. There you'll see the first article that says "How to create a support ticket" that gives you two ways of sending a ticket. You can also go to our website and click on Support in the main navigation at the top of the website. Alternatively you can email support@slatable.com. We'd be happy to help figure out what's going on with your device and the app. Cheers!

Hit or miss

This app glitches out all the time. I just missed an audition deadline because of this. When it works well, it’s a nice tool to have but it’s often inconsistent.

Bugs bugs bugs

It’s full of bugs. I paid over $20 for this and it doesn’t work. Waste of time. You should only charge for it when it’s working properly. I want a refund.

Response from developer

Sorry you’re having issues with the app. If you contact us at support@slatable.com we’d be happy to help.

Nothing is working

Nothing is working. I can’t edit, download, resize, share, I mean nothing! How can I get refund? I don’t believe all those positive reviews.

It’s ok

There are some good things about putting together a self tape with this app. I’m not sure quite why but the sound quality is bad. And if you’ve recorded scene audio of the other dialogue the sound quality is really bad by the time you have recorded your actual lines. I thought at first it was my phone but the regular video sound is great. So a semi useful tool here but I stopped using it almost immediately because of sound quality issues.
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Response from developer

Hi Chris, sorry you’re having audio issues. Would be great if you contacted us at support so we can hear what you’re experiencing. Sometimes simply turning down the phone volume can help and making sure you’ve recorded the audio in a quiet room.

Best customer service

David from Customer service was amazing. Not only did he get back to me in a timely manner, he offered multiple suggestions when I was having issues uploading some files. Issues was resolved and couldn’t have done it without him, this app is the best.

Response from developer

Thanks so much for the lovely review!

Can’t stop subscription!

Makes it near I’m-ossicle to stop paying them money. Dishonest and rubbish from them.

Response from developer

Apple takes care of the subscriptions and in-app purchases. All you need to do is go to the Appstore, tap on your iCloud user icon in the top right corner and then tap on Subscriptions. You can cancel your AuditionDrop subscription there. If you're having any issues feel free to contact us at support@slatable.com

Worst nightmare of my life.

I hate this app and would have been better off just recording in my phone. It didn’t let me export, it turned my self tape into some weird format that isn’t even compatible with any computer, it wouldn’t save the videos and it wouldn’t let me share even though I paid for the extra features! Slatable has ruined my whole day and brought me to the verge of tears - thank you for the worst experience self taping of my life!! I want my money back!!
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Response from developer

Sorry you had a bad experience with the app. You could have contacted us at support so we could have resolved your issue. Most are resolved quite quickly with some simple steps. Slatable only saves to the Photos app in the MP4 format which is a standard video file format. Our share feature AuditionDrop also uses MP4. Please contact us at support@slatable.com if you need further assistance.

Does Not Complie Videos

I thought this would be a great purchase since I self tape at least 3x a week. I spent the past two days trying to get it to “compile video” It’s not doing what it’s designed to do. I like taping with it because it’s easy for those who don’t edit well and need it fast. I have to then take all the clips and try to put it together in iMovie, which defeats the purpose of what it’s supposed to do.
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Response from developer

Sorry you're having issues with the app. Please drop us an email at support@slatable.com and we'd be more than happy to figure out what's going on!

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