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Promising but
They are attempting a really updated way to interact with email and that's a 6 star win. Reinventing the wheel isn't easy though and it's still a work in progress but a totally usable work. My biggest concern is proprietary tagging that only works in this app. Let's face it one often finds themselves at the email service basic Web browser interface occasionally. None of your organization is captured and you're flying blind. If you ever want to leave the app non of the tags come with you. This makes me very hesitant to jump in both feet especially with the relatively high monthly cost to use their email client. They've done an excellent job though.Show lessjvanyc
Best email client by a long shot
Over the years I've tested dozens of email clients and Polymail is the one client I've kept and pay for. It's great for handling multiple emails and I use iCloud, gmail and office 360. Works seamlessly across iPhone, iPad, watch and MacBook. Priority inbox is perfect way to get rid of the noise but best of all are the read receipts and clicked links notification- absolutely rely on this functionality now! Awesome product and highly recommend. Thanks polymail!Show lesswhatonline
Once Loyalist, Now Disappointed
When PolyMail first launched their beta, I couldn't have been more excited. Fast forward to today & we have canceled our team's pro plans and migrated to another client -here's why.
Initially, I loved the control the app gave me. Templates, read-receipts, scheduling - so many features normally reserved for paid browser-based sales tools. When they launched pro - despite feeling the app was still too buggy to minutiae, I willingly transferred our staff to the paid plan.
Then, the app stability ceased to
improve. Search functions were buggy and slow, read-receipts stopped working properly, our team lost function of attachment open receipts, the un-send button disappeared for us, sent mail didn't appear under the sent tab, on mobile, we couldn't add calendar invites. In a free version, these are bugs that we looked past - dropping a line to customer support and hoping the bugs would be squashed. In a paid version, they're unacceptable. Even more unacceptable is the customer support. Despite reaching out on twitter and responding to their CEO, days go by without a response.
When Polymail can get things together & offer again a product worth paying for, we'll happily re-join. Until then, Yesware it is.Show lessni.co.n
I was in love, now not so much
This app was EVERYTHING!!! I was completely in love with it and waited patiently while they allowed mac mail and imap. But now, they've moved to a 'pro' version where, of course, all the features I love (and what makes this email client truly unique ) like 'send later' were moved to and a monthly fee charged.
While I think this is an amazing app, that one feature isn't worth the $11/mo fee. Especially when the app is still so incredibly glitchy! I paid for one month to test the pro version and now I can't even get it to load my account...it keeps telling me to reauthorize and then tells me it can't authenticate my info. There is barely any information on their site to assist. It's such a shame because if they can get this thing running smoothly, it would be the best email app out there. As it is now, I want my money back!Show lessMs Shoes
Such a shame
This has so much potential - it's simple, uncluttered and highly configurable, unlike a lot of apps that rushed to take the place of the once-mighty Mailbox.
But it's just so unreliable. Badge count is often wrong; it crashes frequently; text disappears off the screen when composing a new message; emails that I know are in my inbox (and show up in the Apple Mail and Gmail apps) just don't appear despite the app being correctly badged; and every time it updates, it resets all my iOS alert sounds so that I have to reboot my iPhone.
I still use it because it working correctly 70% of the time is still better than any of the other Mailbox replacements I've seen, but it needs some serious bug fixes if it wants to be taken seriously.Show lessjeff chips
As buggy as it gets
I really wanted to like Polymail as it offered many of the features I have been looking for in an email app. I was an early adopter and looked past many of its pre-mature launch flaws like not offering iCloud support. However it continues to have bugs, most recently not being able to do the very basic feature of displaying email messages. For nearly 3/4 of all my messages when an email is opened it doesn't display, and I have to reply to the email and scroll down to view it's content. I have been reporting this error for a couple of months now, and have even sent screen shots of the problem to their team. Polymail recently switched to a subscription model which would be justified and I would gladly pay if its features and basic functions work as described. This app should have been worked on much more thoroughly prior to releasing it, let alone moving it forward to a paid subscription based service with all of the bugs it has. I am not going to subscribe to the paid service, and the free version is so cumbersome that I am no longer going to use it either. Overall Polymail had a great concept and features, with horrid execution.Show lessDone with Polymail
Just a Couple Gripes
Overall it's by far the best email client I've ever used...but still room for improvement.
1. There's currently no ability to 'flag' an email other than by putting them in lists or by using the 'read later' function. Color coded flagging would be so helpful in organizing the emails that actually need to remain in your Inbox.
2. Syncing is bugging in iOS. Notification badges often remain when there are no new emails. You must go in a re-delete deleted emails to clear them. Sometimes there are no badge notifications in iOS, but you'll still receive the banner notifications. Once you open the app...the emails will load...but it's annoying to not have the badge icons display accurately and consistently.
3. Desktop version allows you to create a default font/color/size for text when composing...but the setting does not carry over to the iOS version and there is no current way to set it up in iOS.
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I am hoping these features will be worked in. They seem to be pretty standard email client functions. Aside from those minor issues...it has made my whole email experience a pleasure...which is phenomenal in and of itself!Show lessSandi Warner
Excellent email app
I have finally found an email app that I'm happy with! Polymail is fast offers good customisation, I especially like being able to change the swipe actions, and the tracking feature is very handy. Overall a great app, and their OSX app is also very good!Ski-86
Works great in general, but still has some bugs
After you tap 'view more' while writing a long reply to a long letter (I mostly write and receive long letters, so don't know about short ones), if you scroll down to read the previous conversation to certain point, you can't just scroll up back to the reply you were writing. One solution to this I found is to tap cancel button. Then it scrolls up to the very first line of the letter you were writing.
The app has great features and pretty fine stability. But this bug has been unfixed for long time, so I'm leaving this review here hoping it will be fixed soon. Also I couldn't find any other way to write a feedback. Thanks.Show lessKimseonggyun
Excellent
Using the iOS and mac apps and am enjoying them both very much - very very well done mail solution relative to the other options out thereMrPhiliG
