Can’t get Past “I’m Not A Robot”
App is useless as constantly getting error messages. when checking “I’m Not a Robot.” So it’s not allowing me to log in. Maybe I’m a robot and didn’t know it.
No longer working
I’ve used this app with a window air conditioner for 5 or 6 years. It worked okay. A few glitches each spring when I started using it for the season but no big deal. This year it was working fine and then a few days ago the app wouldn’t open. I understand. It happens with many apps from time to time. Delete the app, reinstall, log back in and all is good. But not in this case. I reinstalled the app but can’t log in. So I figured I’d create a new login. No go. It won’t allow that either. I just get a “there was a problem…, blah,blah,blah. Since I cant get the app to open, I can’t get to tech support. Can’t even get to a page where there might be a phone number. I am completely stuck.
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Never again
"I have been a user of this app for several years, and each time there is an update, it seems to create more issues. I am puzzled as to why tracking my location is necessary for me to simply operate my air conditioner. As someone battling stage four cancer, it is frustrating that I am unable to use the app to control my AC without having to physically get up. The previous functionality worked perfectly fine for me. I am concerned about the requirement to access my precise location and personal information just to manage my air conditioning. I intend to discuss this matter with my attorney next week as I believe it may infringe on my rights."
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