Leave a Review CardPointe
Stay away from this company!!!
They have all kinds of fees and they take money out of your account on the sneak. Do not use them….. very very shady business…..rmgwwm
Stops/freezes all the time
This app freezes on a regular basis and we can’t proceed with payments, which is unacceptable- I’m very close to getting a new company. Very poor phone assistance.DeeChurchs
App works well, design could be better
The font and color design on the app is very difficult use in a sunny outdoor environment. The font is too thin so numbers are hard to see and colors/contrasts are so light it’s almost an unusable app when outside.Angelbugg
Should I delete?
I love the app and what it does but the logo kinda looks like an evil eye to me. I don’t want to support such things.CamSmalls
Money hungry vultures
Dont do business with this company , they have hidden fees and charge you payment card without notice and large fees out of nowherejay20303
Good app but terrible bug
I like the app but there is a terrible bug in it. Every couple of days the settings in the application reset. This requires me to re pick the tip line, swiper type, and receipt printer. Very frustrating!Mr AndreWI
Developer Response
Hi AndreWI, we’re sorry to hear about your experience. To ensure we connect you with the correct team, please call 877-828-0720, provide your MID and request the CardPointe Support team. We will then be able to help resolve your issue. Thank you!Great App Easy to Use
This app is great. Constant improvements being made. Easy to add products and different categories to add to a cart and Bluetooth connectivity to printers and card readers. Do anything everywhere at anytime with better rates and customer service than other popular services.Finegiant
A company that charges $250 to cancel when they don’t provide what you need
I was surprised to find that I was charged $250 to cancel because they signed me on for a 5 year contract. I didn’t know if they’re service was going to work for my company so had no intention of locking in with them for 5 years. Turns out they weren’t able to provide the specifics that my company needed (ie invoicing) which Square and QuickBooks could both provide for me so I wrote a letter of cancellation and was promptly hit with a withdrawal of $250 from my bank account. The charge was unreasonable for them not being able to provide what I needed. I will never recommend this company to anyone ever.Show lessLoralee333
Jrsobx
When are you going to fix this app so it works consistently on iPhone X???
08/19/18—- works great now on iPhone X
Also face recognition...thanks!Jrs obx
Does not work on iPhone X
It works once. After that it crashes before loading, every single time until the app is deleted, reinstalled and logged into. Then it works exactly once. After that it crashes again and never loads. I hope it is fixed. I use CardPointe to process payments for my business. A functioning app would help me feel more confident about letting them handle my transactions every day.Show lessMisterJamesAllison
