, let's get right into it. Sometimes the app exits itself and you are like I didn't do that. It would be great if there was a field where customers could input an email. Customers change phone numbers like crazy so it's very important to have their emails. Let's talk about deposits when a customer pays you on the app. It takes two business days for your money to deposit then the next thing you know deposit was failed even though the banking account and routing number is the same and correct another after the two days it says deposit was failed so the money returns back to your account so I went ahead and processed the payment for instant bank deposit. Well guess what it went through and the money was in the account that feels like The Cut app charge my customer to 2.75% and then charge me more money to deposit in my account when it should be deposited for free after two days. I just start using this app like a month ago. I would like to use it more but if we have problems, I might have to go to Square. Come on support team. Come on the app Cut let’s do better.
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Response from developer
Thanks you for your review and for being a part of theCut community! We appreciate your feedback! Feel free to reach out to us in app! We'd be happy to provide additional information on our FREE and Paid Instant Deposit as well as our full deposit process as we have some new features available! We'd be happy to explain further!