Leave a Review ChargeStripe
Held my money
I have worked with credit card companies for 30 years. I have never had a company hold my money for more than a week and then not deposit it on the day they said they would. And then there is no way to contact them other than email. Very concerned about this company, I have employees to pay and I’m chasing my moneyShow lessG pa 62
iPhone glitch
When I scan a card and enter the details and then try and hit done to finish the transaction the menu of the iPhone crosses over the done button on the top right hand side. I cannot use this app at all to process credit cards (by photographing their details) on the IPhone
It works only to manually enter card detailsShow lessstoryartaustralia
Great for my buisness
I must say I have prossesed over 800$+ with them with little to no chargebacks and this app is amazing for my small buisness the fees are on point so you won’t get charged them. I have to love this app for coustmwrs paying me it expanded my optionsLeverso2
Works great
The app works great and the customer service is excellent. I highly Recommend it 👍🏾george the barber
Money late
Wish the money could come In 24 hours like regular companies I don’t know why it takes so long. They should update there system..overall I love them!!!!L ZO#1
Scam friendly, don’t use!
This app has a problem with scammers always trying to charge back their payments even when they received their product. It doesn’t help that stripe allows me to dispute, but only allows for files of 5mb or less so I am unable to show proof and receipts for the transaction. Not only that, but now stripe wants to charge an extra 25$ for the “fraudulent chargeback”. I get it, this world runs on money, but stripe will no longer be running if this continues.Show lessCashBobby
Developer Response
Hi Bobby, thanks for taking the time to review. I'm sorry to hear about the trouble with our partner Stripe. Please send us an email at hello@chargestripe.com so our team can lend a hand here. Thanks!Fantastic!
Works really well, nice and simple!AnnaTonkin
Developer Response
Hi Anna, thanks so much for the review! Love to hear you're enjoying the app. - ChargeStripe TeamQuick clearance
Connection good, scanning cards difficult but not so much the app’s problem.pete the publican
Developer Response
Hi Pete, appreciate the kind words! We would love to look into the scanning feature for you, please send a message to our support team at hello@chargestripe.com - we'll be waiting on the other side. Thanks, ChargeStripe TeamEasy to use and process payments
This little app is great. Perfect way to process payments. It is quick and easy to use. Great addition to our small business.C08dav
Developer Response
Hi C08dav, Thanks for the review! Glad to hear that we're able to help. Feel free to reach out to our team if you need anything. Thanks, Joey & Team ChargeStripe5 business days to payout
Stripes changed my payout schedule from 2 to 5 days after the first few transactions saying that they need to monitor the account for one month for ‘security’ reasons when no such reason exists. After a month I contacted them (no phone number to speak to a real person just an email) to change the schedule and they refused. Basically they want to keep YOUR money in their account for longer before paying out. From reading the other reviews looks like they do the same to many others. I’m taking my business elsewhere!Show lessExperience host
Developer Response
Hi there, thanks for taking the time to review. Sorry to hear about the trouble with Stripe! We are partners with Stripe but ultimately are separate companies. We would love to help here, Stripe maintains their own policies that handle payout processing and we do not have any control over that. Please email our support team at hello@chargestripe.com so that we can escalate the issue directly to Stripe for you. We'll be waiting on the other side! Thanks, ChargeStripe Team
