Leave a Review ChargeStripe
Crashing
The apps been crashing all day today. I downloaded the most recent one, and for some reason it’s been crashing. Please fix this.IPgirl01
Okay but.....
App is easy to work and is nice to use. It would be nice if you could do a partial refund for returns.fnsj
!!!
Stay away from this company stick with square way too better.worse support you could ever get.Haswani
Can’t access payouts
Can’t access payouts please helpTrendscape
Developer Response
Hi Trendscape, Thanks for taking the time to review us. Would you please shoot an email over to hello@chargestripe.com so we can assist directly? Our team is standing by and ready to help! Thanks, Joey | ChargeStripe TeamFinally supports invoicing!
I’ve been waiting for this feature, thanks so much! Really helps my business out during these crazy times.ponyjbiz
Developer Response
Hey Pony, Glad to hear we could help out with this, we're excited about it too! Please reach out if you need anything.Great App
Easy to navigate the only thing is that scanning option doesn’t work that’s why I put 4 starsedmagga
UnWorthy of anyone’s money
To trust anyone with your money is tough. I have a huge project that a deadline was missed as a simple question it tough to get awnsers. It took forever to get a number found one to get a recording. Lady calls useless can not fo much told me I needed a computer still waiting a chat from 4 am finally got a response 12 hours later I respond immediately to not get a response. They are a jokeShow less123yutrrd
Ages for payment to enter bank account
Stripe is very convenient and easy to use the only downside is it takes 7 DAYS for the payment to reach my bank account and not the 2-3 days stated, what a con!STILTS1966
Developer Response
Hi there, Thanks for your review. It does take 7 business days for your first payout to process but after that, it only takes 2 days. If you're running into a payout issue, please don't hesitate to reach out to our support team at hello@chargestripe.com we would be happy to help! Thanks, JoeyFailed to charge and didn’t notify
This app failed to charge the card and didn’t notify me. At first it showed charged but later when I had the time to go look all transactions it showed declined on the dashboard but I never received any texts or emails. When I contacted Charge they didn’t take any responsibility. I lost my merchandise and the money.Show lessPrincesaDoMatutu
Very slow support
App worked great for a year, apart from some minor keyboard and layout issues (can’t see what you’re typing because the keyboard covers the text boxes) recently it wouldn’t complete any transactions, just stayed on the loading wheel indefinitely. Contacted support who still haven’t rectified the issue after weeks. I sent them screenshots, explained the issue. No resolution. Had to change payment apps because I can’t afford not to have the ability to take card payments for such an extended period of time.Show lessAl1th3n1cknam3sar3tak3n
Developer Response
Hi Emma, Thanks for your review. I'm sorry that we haven't resolved these issues for you yet, we've been unable to reproduce them so the window of time is taking a bit longer than expected. I'd be happy to provide you with any updates as they become available. If you would like to continue where we left off, please don't hesitate to shoot me a message at any time. Thanks, Joey
