ChargeStripe User Reviews

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Leave a Review ChargeStripe
  • Transaction

    When does the money come into the bank account?

    Developer Response

    Hi there, Thanks for your review. It generally takes about 7 business days for your first payout to hit your bank account. After that, it will only take 2-3 days. If you have any further questions please don't hesitate to reach out to our support team at hello@chargestripe.com - we'll be on the other side waiting! Thanks, Joey
  • Charge!

    Really very easy to use and you can take it anywhere with wi fi.

    But a bit slow to pay out funds compared to others and it is expensive .

    A great tool to have , but to use sparingly.

    Cheers........ xxxx

    Developer Response

    Hi Nigel, Thanks for your review. I'm glad to hear you're enjoying Charge. I'd love to hear more about how we can improve - shoot me a message at hello@chargestripe.com and I would be happy to help. Thanks, Joey
  • Total fail

    I am running a small franchise business that does high volume sales. I needed an app to process payments “on the go”, so I decided to give this one a shot. Weeks of emails with this company and them promising that my case was all but approved to process transactions, no go. Finally I got fed up and told them I’m taking my business else where. If you’re looking for a quick and easy to use cc processing app this is not for you. Good luck everyone!
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    Developer Response

    Hi there, Thanks for your review. Sorry to hear about the unpleasant experience. Charge utilizes the Stripe payment system and does not restrict accounts on behalf of Stripe. For these types of issues that concern Stripe, it's best to talk with their customer support (https://support.stripe.com/contact), they offer chat, phone, and email support. In our case, we also offer chat support in-app and generally respond within 24 hours. Feel free to shoot us a message [hello@chargestripe.com] and we would be happy to help straighten this out for you. Thanks, Joey
  • I am fully satisfied with your easy and prompt services

    Thanks
  • Had a busy day selling books!

    I was selling books all day and things got very busy. Charge worked so well every time. Only slight hitch was customers with worn cards - the raised, painted numbers were so faded - so I manually entered them and it was all good. This is a great app for people who need to take credit cards every now and then. I love the new features where it adds taxes and fees automatically.
    Thank you Charge!
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  • Don’t use

    They are liars and scammers do not use them they will not give you your money and after you collect funds you can’t reach live phone support
  • Thank you!

    Square Space screwed me over because apparently I’m not who I say I am and use false information. This company however has there crap together and actually accepted me. I was in panic mode because I have a trade show tomorrow and need to accept cards so now I can 😁
  • Overall Fine

    Just started using it. Used to use Square. So far so good. No issues except that I wish the customer could add the tip after the charge rather than having to ask them for gratuity before the charge. That works fine when there is a designated person ringing clients out but when you’re having to ring your own clients out, it makes it awkward. Also wish the reports were more accessible.
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  • No support, unable to charge AUS clients

    I have contacted Charge several times as the app has changed. It is asking clients for a ‘Postal’ which is not a relevant field in Australia. There has been no support resolve this.
  • Poor service

    This is the worst experience I have ever had. We are a new company trying to allow our customers to have options to pay. The date of dispersing funds has changed everyday. No one will reply to my emails. I wish I could give them no stars. It’s been over two weeks and I can’t get a response. I have had to come out of my personal pocket to get the materials needed.
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