HoneyBook User Reviews

Reviews Summary

Top reviews

Not fully functioning

The tabs to view projects you’ve already written info for is good to view, but when it comes to editing it or adding new projects, it’s difficult.

Templates don’t transfer into the app, so all new work must be done on a computer, which is tricky when you have lots of people to input and don’t feel like going back later to do it! You can’t access your tools either, so editing is tricky. Opportunities tab seems like wasted space, I’d rather it be replaced with tools and better client editing.

Lots of room for improvement.
Show less

This app is LIFE CHANGING!

For real...we’ve went through 3 big name platforms now for client management. We’ve shifted through templates and contracts and questionnaires. We utilized time trackers and tools and organizational guides. And each one has left us wanting more...until we started dating Honeybook. At first...it was cute, it was intriguing and helpful. But the more I learned about it and the more I dove deep into each section of its heart, the more I fell in love. The Honeybook app is so convenient and so kind- to let me access everything on my program...on my phone...anywhere. It’s ever evolving, always updating, and always getting better. But the best thing is that it’s already worlds better then everything else we’ve seen out there. Thank you Honeybook, keep being cute. We love you.
Show less

Great on web not the best app yet...

Honeybook as a whole is fantastic and anyone using this app knows that the tools are good! I would love to see the app be more inline with the look and feel of the website. I as many people do use an iPad while on the go rather than my phone. Unfortunately when using the app I can’t use my iPad in horizontally or aka landscape mode. This is very frustrating especially when trying to type information in. Would love to see it just feel cleaner and have full capabilities. Thanks!
Show less

Happy Customer!

Since I’ve joined HoneyBook life as a planner has been so much easier. Emails and all the files sent to my clients are all in one place. I love the reminders and how user friendly it is. But most of all I love the customer service support - they are absolutely amazing! I’ve read other reviews about it having potential and to some point I agree. It has the potential to do more but like any app or system it’s a work in progress. Nonetheless I love it and recommend it to everyone I know!
Show less

Smoothly Run Your Business!!!

This app/platform is one of the best for entrepreneurs. It has all the features you can think of to cover administration for NY our company. I was trying to find another company to go with that is less cost efficient but none could reach my standard to represent my business. At that point I realized that Honeybook was the right investment for my company iCapture Media. Great app to have!!!!
Show less

Very unhappy

I tried out HoneyBook for my photography business. I can’t for the life of me get any pictures to load. I click into the screen to load a profile picture or any other kind of picture, it will ask me where I want to load it from and as soon as I pick a source (no matter which one) it takes me straight back to the original screen no matter how many times I’ve tried. You can’t really show your work when none of it will load. I’ve ready other reviews from other users having the same problem. This is super buggy. I’ve also tried to change locations and sometimes it just won’t. Not user friendly. I’ve tried contacting support and never heard back.
Show less

Beyond excited and happy about the ease of use!

This app keeps getting better and with each update it helps even more. Love the new features implemented!!!

I know nothing about coding or development but the leaps and bounds everyone on the Dev team has done is awesome. I started with honeybook as a user in June. I can't be happier enough. It's absolutely a game changer with the app. Very very useful and now the calendar accessibility lets me enter into my account settings from the app. Yay.
Show less

Life as a photographer got easy!

I wish I knew about HoneyBook moons ago!! My workflow is smooth sailing. I’ve noticed that clients book a lot easier and faster by sending the proposals. I’m in love!
Two things I wish they can have or fix... One, there’s no way I can send a notification of booking to my second shooter or shooters for a double booking, and have them “Confirm” that they will be attending The booked event. Unless I have a “workspace” to chat with them. But even then, I can’t share the timeline I previously sent my client. I have to create a new one to only share with my shooter. I hope you guys can fix that :)
Second... I personally would love folders or any other way to place my “booked” jobs in. I would like this so I can only have my inquiries on the dashboard, and only concentrate on those jobs rather then seeing everything and not knowing who I’m working with. It would be nice to be able to just pull jobs I’m working on for that month.
Besides those two things, I love everything about this app and the customer service is amazing!
Show less

Great App - Jennifer Trahan Co.

I'm super excited to have this app, I hope it makes my life easier.
When I select a specific location, I still have opportunities showing up from all over the country and sometimes I have to search the post for the location to be sure I don't reply to a post that is too far from me, then sometimes the posts don't even state where the opportunity is. Don't know what I'm missing?!?
The chat would be great if I could see all chats in one place not try and remember who I was chatting with, search them then select chat to read the convo.

Wishing posters wouldn't cancel replies only a few hours in when they are asking for names to be tossed into the hat... three posts and it's shut down... I'd like to make them aware of my services too but I can't stalk HB 24/7 to get a comment in. If it's booked that's one thing but if it's not let people continue to add to the pot. (Just my opinion, nothing can be done about that).
Show less

Response from developer

Hey there, Guy from HoneyBook's Mobile team here. You can definitely edit your posts by tapping the three dots icon at the top right corner of your post and selecting the "Edit Opportunity" option. If there are more questions or problems you experience, please don't hesitate to drop us a line at concierge@honeybook.com. Thanks for reaching out!

Alternatives to HoneyBook