Leave a Review Samsara Driver
Decent app
I’ve been using this app for about 3 years and it works great for the most part. There’s just one issue that persists to this day. I’ve messaged them numerous times about it and it hasn’t been fixed. When I go off duty at the end of the day, the app will put me back on duty after I leave work. So every morning I open the app to on duty violations and have to waste time editing my logs to get rid of the violation. It’s such simple bug but hasn’t been fixed in the 3 years I’ve used this app. They say they listen to comments but that doesn’t seem to be the case. I wish I could add up all the time I’ve wasted editing my logs every day for the past 3 years. It’s so annoying.Show lessRitch rich
Samsara
Samsara is easy to use and accurate.Jv1812
Samsara app . User friendly ?
Like that it tells you verbally when you do something wrong, help to improve your safe driving habits ,
It focuses on speeding , doing distracted driving , following to close ect …
On the flip note : gotta Remember to use the light back arrow , & turn off @ end of the day , so many co - workers got to fix & edit after the weekend… it’s poor @ that task - :- will review in 3 months …Show lessDarkmind4q
Their log system is full of issues
Their software has so many issues, especially if you drive team.
One of the issues is we both use our phone to manage our logs and when we switch to the active driver for some reason, even though I’ll be going down the road it will automatically switch to my co-drivers even though I’m the active driver.(I tried reaching out to the company to notify them of notify them of this bug and basically got told use only one device well since we use our personal phones for a log device it’s unlikely that we’re gonna be able to use one device and the software worked fine when it first came out doing this however, now it’s completely broken even their advice of using only one device doesn’t fix the problem. Their software just hates teams.)Show lessbubba1991
Mr Vincent gillet
Trying to conduct my walkaround checks in the morning and the screen just keeps jumping backwards and forwards. It’s a good job. I don’t have epilepsy. There is at least 10 other drivers in my company who are suffering this problem.Skygod9414
Annoying bugs and useless safety scoring
Your app logged me out for no good reason, then wouldn't let me sign back in for almost 2 hours. I restarted the app, restarted my phone, and the issue did not resolve. I made it to a truck stop, set my brakes, and attempted to sign in again. It finally let me sign in after 5 minutes of restarting it.
Also, the safety scoring makes no sense and is absolutely useless. There is no information about time, date, location, or the alleged infraction. How are drivers supposed to take corrective measures or dispute alleged infractions? It's to the point where I've been apathetic about it for many months. Some drivers even compete for the lowest score. It's so ridiculous.Show lessRick Sanchoz
Loads faults and bugs
One example
If 2 cards in Tacho one not driving, training the driver.
Slot one driver … give me his score , yet I’m not driving . Other faults to long list 🙄stone cold stone
This has been a nightmare for tow fleets
Our entire shop (80 people) are about ready to quit because of the way they do their scoring. Even our supervisors hate this app and want nothing more than this company to go away. Shame on anyone who works at this company making the lives of blue collar workers miserable. You think you’re making it safer but this system we have in place actually is training me to NOT hit the breaks in an emergency because no matter what, even if a child runs out in front of you, it will take you to a 0 and have your safety team upset your “numbers are down”. Not everything in life needs to be an Xbox game score.Show lessMyfaceismelting
Dumb hos app
The app will switch my duty status to On Duty at random times. It will also sometimes not switch to Driving because it is not properly connected to the truck. Those will occasionally be fixed by logging out of the app weekly, but it happened to me this week after my weekly log out. This app doesn’t work well with split breaks. I spent 7 hours sleeper berth yesterday, 2 & a half hours at a shipper, those don’t work together, I then left to go to the consignee and had about 6 hours that I would be early to the consignee, which doesn’t allow overnight parking so I went to the company lot for 5 & a half hours. I had about 3 and a half hours left on my 11 & 14 hour clocks, 2 hours 15 minutes into delivery and it again wanted to replace my short break with the current one which wasn’t long enough and would have put me into violation. I had to edit 1 minute on duty into both times I was docked. Allow the driver to select one break for their short and long breaks in a split break so that the driver can avoid any problems with violations on their clocks.Show lessOtawo
Samara app has on going malfunctions
I’ve used this app for 3 years as it is required by the company I’m leased to.
During this time period there has been issues of app changing duty status while parked in of duty or sleeper berth as well as malfunction and change status when in personal conveyance to driving causing drivers to lose their 34 hour rest.
I’m was logged out of app on time off and app put me in on duty 2 days into my time off with out me even being near or around my truck.
How can an app that makes you legally liable for its errors be used and accepted by any company.
I’ve many times had to refuse to certify my logs due to Samsara app malfunctionsShow lessScotlynn driver
