BroadwayHD Mobile User Reviews

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  • Not impressed

    I purchased this app thinking I would be able to watch Kinky Boots however it’s not even available. Very misleading....
  • Limited titles, Glitchy, needs ALOT of work

    Not really worth paying for, majority of the shows it lists aren’t popular or very well known, app keeps dropping out, sometimes doesn’t load at all. Maybe try again in a few years, or maybe when they get actual content worth worth, I’d avoid for now
  • Can’t watch anything

    I signed up for the monthly membership yesterday evening. It says in my settings that I’m signed up and also on my iPhone yet it won’t allow me to play anything as it says I need a subscription 🤬🤬
  • Mediocre selection for $9 a month and playback errors

    I was so excited to try this and I’m just disappointed. First of all, I signed up because they were advertising a free 7 day trial, but I didn’t use that specific link, so I ended up paying for a month. Okay, my bad, fine. I watched the Hugh Jackman production of “Oklahoma,” which is one of my favs, but the sound would occasionally cut out for a two or three seconds and it skipped forward a few seconds a couple of times. I went to watch another one to see if it would happen again. Searched for “Rent.” Nope. “Jersey Boys?” Nope. “Book of Mormon?” Nope. “Hamilton?” Nope. “Cinderella?” NOPE. How do you justify charging people the same as Netflix for this? So glad I only paid for a month, but even that was too much. Do yourself the favor and skip this app.
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    Developer Response

    We have reported your viewing issue to Support, Please reach out to them for further help resolving your sound issue with Oklahoma. Our goal at BroadwayHD is to be able to offer more current and modern productions to our subscribers. We are adding new shows every month and we hope you will continue to check out what we have to offer. While we cannot share details of future show release schedules, we encourage you to subscribe to our mailing list, follow us on Twitter, and like us on Facebook; these are places where we usually announce new features as they become available.
  • A very good app!

    Yes! Due to the coronavirus my mother has given us the opportunity to watch musicals, concerts, and stuff like that without getting this severe disease. I know almost all the ratings are bad, but I think it’s a good app!
  • Awesome. No problems

    I am updating my review. I was able to use the app on Apple TV. However, I had to log into the website before the app would recognize my subscription, even though the app had my favorites saved from the beginning. I was able to watch Miss Saigon and love it. But you need to get that glitch fixed so the app works right away.

    Below is what I wrote when I first subscribed. The title was “Is this Legit?”

    I subscribed to this service and have installed the app on my Apple TV and my iPad. I tried to watch something but I am prompted to subscribe, again. I just bought a year’s subscription. I do not want to be charged twice.
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    Developer Response

    Thank you for the feedback, we will be sure to report this issue to our Tech team.
  • Won’t stream with Chromecast

    App is very faulty. Click on some videos and it says I’m not a subscriber. Used to be able to stream with Google Chromecast, but now can’t even do that with recent update.
  • I love my Broadway HD

    My daughter got this for me for a Christmas gift. At 1st it was not working on my Roku. I learned my Roku was a bit older and not compatible. We need a new Roku for the living room so I picked one up and Broadway HD works fine in there. Sometimes the issue is not the Service but your Device.
  • It works now.

    Update: it’s all working now. With that said, the app could definitely improve it’s interface to something more classy and clean. The in-app experience is pretty bland. The forward and rewind features are about as wonky as it gets. They have a good selection with some very good titles, but could be a bit more fourthcoming with new offerings every month.
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  • This is the first time I’ve purchased an app that just simply did not work...

    I’m able to select a production and read about it, but when I go further to actually watch it, it just buffers endlessly. To my knowledge it’s been doing this for 2 months? Don’t bother with this app until this is resolved. This update says this was fixed. Perhaps there was an (unsuccessful) attempt made for it to be fixed. I would definitely like to be notified when this bug has been fixed. Would also love to be compensated for 2 months endless buffering.
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    Developer Response

    BroadwayHD is proud to say that we transitioned to new Technology and Support Partners recently and our AppleTv and ios mobile buffering issues was resolved late last week. Please do feel free to reach our new support team for help if needed. We are working hard to improve support times and get everyone viewing successfully. Thank you! https://broadwayhdhelp.zendesk.com/hc/en-us

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