Leave a Review Via Driver
Navigation should be fixed
Via navigation needs to be improved. It is incorrect and unclear. It should be in development mode till they fix it. Via navigation is not ready for production. There are a lot of works must be done, but there is not any updates or improvements for some reason so farEldorcodes
Happy Driver with VIA
In the midst of all the confusion in California about the new law AB-5 and UBER/LYFT not wanting to comply and threatening to suspend operations in California VIA offered a new concept which I love and that is getting paid by the hour and not by each ride and only in certain cities thus eliminating a lot of tear and wear in my vehicle. Yet I get to chose my schedule and that gives me the flexibility I like from the ride share concept.Show lessHappy VIA Driver
Just another broken company
I been driving on and off for Via for 2 years, I only driver briefly when Uber is slow. But I must say this Via is straight trash, the other ride-share companies are garbage too but I’m tell you why Via is included.
First off, they don’t pay you for wait time when waiting for your rider. The GPS is broken, and when I say it’s broken it’s really broken. This GPS isn’t specific on the pickup or dropoff so you might end up missing the stop or going in circles only to make yourself and the customer mad. Customer service is slow and complicated to get in touch with if you encounter an issue.
And as for the pay, yes Via cut is lower than the other apps...most of the time. But you will notice the fare is lower when you complete the ride which means less money overall for you (the driver). In addition, when you are doing short local trips they end up taking a bigger cut off the fare. When you contact support about it, of course they don’t do anything about.
I haven’t drove for this company in a few months. It’s just not worth my time anymore. I wouldn’t feel sorry if this company goes out of business and jobs are lost.Show lessdizzyb1984
Driver
I love driving for Via and love the unique concept of the nearest intersection pick up spots and I like for the opportunity for passengers to pay a lower fare/rider rate compared to other rideshare services such as Uber and Lyft.
I just wish drivers made more money. I also wish that Flex mode would get as many ride requests as Blue Mode and/or if Blue Mode hourly rates were higher.Show lessTizzomy
Jafar
I always tell to my every customer that thanks for using via because via is the only ride share company that respect there drivers as a one family business
Now I proud to have work whit via
Special thanks from the customer service team members always an active team I like there servicejafar safi
Paymen issues +gps
I some time work 6 hours they promise one price they don’t pay you and on top of that the gps don’t work and they customers cAncel then they blame it on the driver and block you until u go to the office I have another job I can go to they office whenever they feel like I can talk to no one on pay department only true Emil and the live supporter are from out of the country is hard to understand themShow lesstammy7944
Map
Via map is horrible, need to improve alot or they have to connect to google map. Other than that via is ok. Plus they offer ride far away. Last week they send me ride to pick up passenger 30 minutes away which is totally unacceptable.
But map is biggest problem for driver.adnan sna
Driver
I love Via it’s a great choice Nice earning money but add need a little improvement as a driver for lyft and Uber I really enjoy driving with fear up until I had a customer said my car smell like weed in Via took me off the board for a week to be under investigation I don’t think it’s fair for me to be out of work for a week they should’ve took more results then decided after that if I should get off board or not instead of just cutting me off other than that is a great company I’m back again working also customers be having a problem reaching out to the company but that’s not a major problem it could be improved after a while via have awesome prices hopefully it take overShow lessSham270
Review
I really enjoy driving for VIA the only issue would work on the computer sold it it won’t assign a route and after you are on the way it takes it away. Also I wish we could assign a few drivers to the new areas to advertise our wonderful service.
Thank you
BarryBarryi26
Ringing sound
When listening to internet radio the Via App at every turn lowers the radio sound and annoys with a ring sound ; it’s really hunting when driving and listening to internet radio.MKPpour
