Leave a Review Via Driver
Good for riders not so good for drivers..
I feel like vía has turn an independent contractor job to a slaving 9 to 5.. they pay you by the hour.. you can make 3 times the money you make in vía when driving for another franchise like lyft.. Exp: when you go out in peak time 5:00 am to 8:00 am driving for vía you can make $60 to 100 depending on the offers posted.. driving for other companies you can make up to $250 maybe more!.. The hourly payments wouldn’t be so bad if they didn’t have all this rules like; you will only get paid when there is a passenger in the car, you can not choose the city or location you want to work on, etc.. Via could do so much better for the drivers.. I feel like if they want to make this a regular job.. then they should offer more benefits to their drivers, like insurance, retirement plans, etc!!..Show lessEl-SuabE
Such a crazy and random app😳
Many times driving downtown Chicago can be the absolute worst. It becomes detrimental when the app starts to have a crazy episode. It will lose reception during the height of rush hour traffic. The directions with stop and then it will resume. Here's the kicker -- when the directions resumed it played back 3-5 minutes worth. It was embarrassing. I apologized to my passenger--it was ridiculously giving all the previous steps!
My hope is that this can be resolved.Show lessA Woman of Press
Via is not capable of using its own navigation.
Like title says, Via need to stop forcing driver to use its navigation because it’s not up to the level as waze and google maps. I miss lots of exits and my first day was horrible because I took passenger on 30 min ride for 15 min due to Via navigation. They really should improve driver app like they do on rider app, else passenger will run away due to driver taking wrong turn and wrong exit. Or else make waze feature available. Until then 1 star.Show lessTiarafhhhh
Via Diver
I started driving with Via in D.C. yesterday. The app doesn’t allow you use Waze or maps which makes it very difficult to navigate as Via app is very weird and confusing for navigation. Also what I see for payment is not even half what I was told in their presentation and not even a quarter of what It is on their ads for bringing in more drivers. Not so much motivated, but will give it another try before moving back to Uber.Show lessVia DC driver
Higher other hours
Really the biggest problem for sedans is the $20 via blue for “other hours.” It’s just too low. Really it’s minimum-wage when considering expenses. Expenses comes to about $6 per hour.
for a while I was getting $23 and it made a difference. Especially in a 40 hour week. If only you can bring it back I’d be able to drive Via Blue all day. Then I’d recommend it more.Show lessvia guy
Horrible navigation
I’ve been driving with Via for well over a month now. It pays great and all but I wouldn’t recommend driving for them at all. The app is absolutely terrible when it comes to the navigation. I’ve missed many exits and places I need to go to because of this stupid navigation. I’ve had angry passengers and the commute time going up 10 minutes more because of Vias antiquated navigation system. Why not have the option to use Waze all the time? It often switches to Waze when you’re driving in Brooklyn and when it does that it’s perfect to use. I have stopped driving for Via and went with Lyft because I never run into issues with navigation because they use google maps. Less stress and less hassle. And sometimes this stupid app crashes and freezes. Takes too long to reroute destinations and switches drop off locations last minute. Just drive for another app until they fix their appShow lessSimonleaksa
Improved app
The via app has progressed quite a lot and thanks to the developers. Via staff are also friendly and helpful! Keep it upWoldegeorgise
Text message
Great Via Driver system; but hopefully it will work with a partnership somehow to provide text message to reduce customers’ frustration each time they attempt to call Deaf drivers to meet at proper locations they wish. Uber partners with CSD (Communication Service for the Deaf) to make it happen - text message to ease between Deaf drivers and customers. Thank you so much for reading this.Show lessBlueSeaEyes
Beautiful improve!
I am happy with new version. I have a more controls of my time driving I know now how much money I make it that helps a lot.Rodo_CR
Driver support is the worst
Out of all the Rideshare services in NYC Via is the worst of them all, they are probably the worst on the entire planet. They never have a solution to an issue and the take forever to respond with said never having a solution. Not one time has support ever helped with a problem, and believe me they are minor issues that thankfully I was able to eventually figure out.Show lessduddud
