Leave a Review Zen Planner Staff App
“Helps” you losing business
This is a horrible application, lots of bugs and crashes. Have to try everything over and over, at this point I don’t even bother using it any longer, use the desktop version instead. Which is also horrible to handle and the software, overall, is BAD.Yahoo.account
Developer Response
Hi there - I'm sorry to hear that your experience with Zen Planner has been less than ideal. Please feel free to connect with our team at 866-541-3570 and/or support@zenplanner.com and we'll be happy to work with you to help improve your experience. Thank you!Do not use!
This is the worst CRM I have ever used. Just don’t do it. Go use a piece of paper and manually do track your membership, you are better off.madilynn ann van roaren
Developer Response
Hi Madilynn - thanks for your feedback. If you'd like to connect with our team to share any specific issues or receive direct help, you can find our support team at 866-541-3570 or support@zenplanner.com. Thanks and have a great day!Terrible app
This app’s usability is terrible. I’ve already called to complain and for as much as I’m paying to run my gym’s memberships, it should be a top of the line app with no glitches. The usability should include accessing member info that we get through the desktop site. I’m not always stuck at my computer. I’m with members. Checking in people is so slow. So many glitches. This seriously needs a huge update. I wish I could give 0 stars.Show lesssquaredv
Developer Response
Hi there, Thanks for your feedback on the Zen Planner Staff App. Please connect directly with our team at help@zenplanner.com or 866-541-3570 and we'll be happy to listen and help you navigate Staff App so it works better for your needs. Thanks!Glitchy Garbage
This app constantly freezes kicks you off or shows no one is signed up for class. Then you reload and wait wait wait to only find out people are signed up
You call zen planner and then are told. Did you check your internet connection..
The apps been around long enough where it should be better by now.
This app actually costs us time as opposed to saving it..
AnnoyingShow lessSTEVE STB
Unreliable to use in consults or for client training functions
Very unreliable and glitchy, unable to take clients information through the form. Wanted to go digital using this app in our ipad at the gym but this software is not stable enough to use for it.Joeace111222
Developer Response
Hi there, Thanks for your feedback on the Staff App. Please connect to our support team at help@zenplanner.com and/or 866-541-3570 and we'll be able to help troubleshoot what might be causing issues for you while using the Staff App. Thank you!Basic useless app
I just started using ZenPlanner for my gym, and this app is horrible. I don’t always want to be attached to my laptop to check member status. The most basic of information is available on the app. I can’t believe this hasn’t been updated in a while. It makes me want to reconsider using Zen Planner.Developer Response
Hi there, Thanks for your feedback on the Zen Planner Staff App. Please connect directly with our team at help@zenplanner.com or 866-541-3570 and we'll be happy to listen and help you navigate Staff App so it works better for your needs. Thanks!Far behind MINDBODY
I switched over to zenplanner after the pricing raises of MINDBODY. I wholeheartedly regret it. The technology is no where near zenplanner and app crashes constantly
Would not recommendHaa0002
Update failure
When I log in it directs me to update the app. The app is failing to update. I need a fix NOW since I can’t use it on my iPhone.hangrybitch
Dont waste your time/money
Ive used many different apps similar to this. Wodify, TrueCoach and sugarwod and by far this is the worst one. There’s always some type of issue going on with it and most of the time you can’t even sign in because it won’t connect to server. Highly recommend to avoid this at all cost. I would give this a zero if I could.Show lessH3rnznd3z12
Worst functioning app
This app continues to let us and our members down weekly. Clearly zenplanner needs to make a major change with their app developer. Literally a problem with this every week. Members complain daily. Would give 0 stars if we could.Cavata
