Instawork User Reviews

Reviews Summary

Top reviews

Would recommend!

Super easy and accurate. Tons on trust. Very excited!

Very Cool!!!

The Instawork app is simply user-friendly in just about all aspects that there really could be in regards to finding satisfaction in a product/service, far beyond what you would ever initially anticipate an app to be, simply configuring itself from what you never knew you were ever missing out on in life before so suddenly making impact on being exactly what your life was in true need of, andddd ESPECIALLYYYY SOO in being an app that’s conveniently providing assistance, pioneering more-easible accessibility to resources within the market that specifically pertains crucial to continuing structural rebuild and continuing growth within our economy!

The masters at Instawork have made it so simple for their consumers that in the matter of time it took me to roll out of bed and finish a quick small to medium-size bowl of cereal, not only was I still on usual pace with my regular daily routine but, I next made my way into my morning shower with my personal Instawork profile filled out, all on-boarding documents authorized, and even found myself off to have “completed” a handful of applications “ already.

I don’t see how finding work could really get any much more easier and convenient than this, and do feel like this is a company/app that will own that stance well into the foreseeable future!
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Response from developer

Hey JHam3292. Thanks so much for the positive review. We love to hear you're having a positive experience with us!

Treat professionals like trash!

I loved Instawork from the start. During Covid they got me thru some real tough times. However, this is quite possibly the worst app when it comes to professional support and money. They have “paid backup” instapay shifts that you show up too and if everyone originally scheduled shows up, you get to leave. So you’re on the clock for 5 minutes, if that. Although it’s an instant pay gig you have to write them over and over and over and legit threaten them legally to get your paid backup pay. It took them over a week to pay me not once not twice and not three times. They don’t work with some companies to ensure we get tips like everyone else in this service industry. All the other apps do! Last but not least my final straw with this joke of a company. Referral bonuses- even if you write in the same day as your referred friend, so you both get the bonus, they won’t acknowledge you for it because your friend didn’t go directly thru your link. The Same day, as a matter of fact, literally an hour or two after my friend finished filling her app out. That’s just rude disrespectful customer service. They want us to be professional when working yet they don’t lead by example. There is also NO phone support to solve issues quickly. Expect up to 72 hours before a response typically
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great

I really do enjoy working with Instawork. i’m unsure why so many people wrote bad reviews and the people who have wrote that they have not got paid I always get paid. with any job that you work it’s never perfect but I will say that instawork and their customer care they really really work with us and they do their very best to continue to keep us happy and paid and making good money I’ve had personal issues where I’ve had to miss my shift unexpectedly which would be considered a no-show or I’ve had to cancel last minute and I’ve never had an issue I submit to them a note or whatever that they need and again no issue I would highly highly recommend instawork to anyone as I have already but I will continue to do so. What other job can you pick your hours, what other job can you make endless amounts of money, and what other job offers all of the amazing incentives that instawork offers especially now with the holidays approaching. as I already stated I truly in my heart believe that instawork works there very hardest to make us as much money as possible and to keep us all happy and I think they do a very very very good job at that therefore I would give them nothing under a five star rating and I want to use this opportunity to say thank you instawork for everything that you’ve done and the opportunities, the endless amounts of opportunities that you have given me I love instawork and I will continue to pick up shifts probably for a long time!
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Response from developer

Hey ashlynriverouber. Thanks so much for the positive review. We love to hear you're having a positive experience with us!

Support

All in all the app is great I’ve used it for quite a few quick gigs, how ever my most recent gig has been the most problematic one I’ve ever done. I couldn’t clock in because of issues with the clock in location being over a mile away from the working location but I continue on and work because the contact says she will fix it. Once my shift is over I notice I’ve been removed from my jobs and the one I had just spent hours working was gone. I reach out to support as the information from the notifications says to contact support within 24 hrs. It’s has now been 44 and counting hrs since I reached out to support without a hint of acknowledgment that I was in need of assistance. It’s quite disappointing having experienced that since I tell everyone I know about this app. I hope that you all get back with me soon.

Update:
Support finally contacted me and pretty much time me that a gig I booked over a month I was not longer able to work because someone booked it. It’s absurd and imo I feel like I should still get paid because y’all are the problem not me.
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Problematic Software.

This app will get you some great gigs, don’t get me wrong. But they clearly could use some temp workers of their own to deal with all of the technical problems they have. First of all, if anything goes unexpected with your shift don’t expect to be paid for your work. I wasn’t able to clock out for my first shift and still haven’t been paid even though I’ve filed a complaint-this is over a month ago now. Every person I’ve met from Instawork who’s worked at least a few gigs have had this issue. Pretty problematic when you’re expecting hundreds of dollars but those just never appear. Today though, was the trigger for this review. I booked a shift last night and drove over an hour to get here. Over twenty minutes before my shift, while I was 3 minutes away from the l’ovation, they texted me saying I wouldn’t make it so they removed me. So now I’ve invested my time and money but I get removed with no prior notice and no compensation. Of course their app has no means to to address problems such as these (they have preset catatonies of problems that you can choose from, oh and there’s no phone number to call. So yeah def download if you feel like planning on work and pay just to have it, virtually randomly, erased. I know other workers who’ve had shifts they booked disappear with not even a message at the time of occurrence. Clearly they either need to get some better software, or more human help to address the problems that are created with what they have.
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Response from developer

We are so sorry to hear that you haven't had a good experience with our team. Please know that we are committed to helping you with your concerns and would like to make things right. In order for us to resolve this issue, please fill out the following form with your contact information so that we can reach out: https://forms.gle/u6R3eSi8iFz2AJDi7

Needs lots more improvement

The app keeps glitching, canceling gigs or when im clocking out. “Support” never gets back to out about any issues. I’ve worked the same exact times & places and the other 3 people got paid the same and I’ve gotten the least amount. Just a day ago My payment said it would be processed on wednesday of this week, now it’s saying it wont process till wednesday of next week. It says you can only cancel 10 gigs within 1 month and all cancellations have to be at least 24 hours before the gig but i canceled my FIRST gig 2 DAYS before and the SECOND gig canceled was 3 DAYS before and they’ve blocked me from working at those 2 locations. The app said i had 4 cancellations so I tried to contact “Support” and the asked for proof but the only way to see i’ve only canceled 2 gogs and when is through their end.. If im telling you the app is glitching and saying the wrong information then how can i show Proof of what actually happened? This would have only been my second week working through this app and its been a terrible experience thus far.
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Instawork is revolutionizing employment

I cannot fully booked express in words how truly amazing it is to earn top pay with complete freedom and flexibility and have a great time doing it. Being able to choose what types of jobs I would enjoy most and sometimes even booking them just hours before… I can plan my work around my life and not vice versa. I average around 19 an hour and that doesn’t include my tips. The app is really easy to use. It keeps track of my upcoming shifts and even adds it to my calendar on my phone. It informs me immediately when I will get paid and most of my shifts are deposited into my account instantly after my shift. I love that it also keeps track of all my earning and gives me access to my w-2s as well. I couldn’t be happier with this company and would recommend it to anyone. :)
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Life Saver!

I absolutely love this app! I do not remember how I came across it but thank goodness I did. I recently lost one of my jobs and man did I get scared, I got bills to pay and what not. I am still a part time public school teacher during the week however I get paid once a month. So I was feeling hopeless until I came across this app and it is honestly a life saver. There are always plenty of jobs and yes as you start off the pay rate is mildly decent on some but you just got to keep going til they see you’re serious about the work. It’s worth in my opinion. The employees for all these jobs are very nice, professional and are always on the lookout to help you out if needed. Also with some jobs you get paid instantly which is awesome and others you just wait a few days which isn’t bad either. Another plus is that Instawork always has opportunities for you to make a small bonus which is pretty cool. 10/10.
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Would be awesome

So the gigs that I work the employers will try to cheapskate you in anyway possible. They won’t give you lunch on 12 hour shifts and only one 30 min break, but once you clock out they always double my break time even tho I didn’t take that long. Which is well known because Insta work tracks your location but that doesn’t stop them from saying my break was one hour or two hours which means I don’t get the full pay. The app is great for people that are looking for workers and not the other way around. I’ve shown up to multiple gig and most of them won’t even let me clock in until I’m late because they feel as if I am rushing them. It’s quite interesting because my boyfriend works the same jobs as me but always gets treated better and even gets tips. The only difference is that I’m black and he has fair skin. So if you are not comfortable dealing with inequality every time you try to work then this isn’t the app for you.
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