Fraedom Expense User Reviews

Top reviews

Simply does not work

I am only finding dead ends. There is no intuitive pathway to ultimately submit expense claims to seek approval. I can upload a photo of a receipt but that is about it.
Where is the store bait button?
Where is the function to link an expense to a project?

Improved

Latest updates have fixed a lot of things, but introduced a new issue!

On iOS, the box to type your expense reason into is super sensitive and it’s really easy to tap out of it when you’re trying to select a word. Didn’t have this issue on the old version.

Was great till no longer supports ISO 12.5

Disappointed that this latest version only works on ISO 13+. Don’t wish to update my phone just to use APP

Needs work

Constantly requires resetting. So frustrating

Make it like the website functionality please

Hi please can you put being able to split payments and cash expenses into the app 🙏

Doesn’t work

If I wasn’t forced to use this app , I would have deleted it long ago. The app freezes, receipts go missing and PDF doesn’t work.

On top of that there is no support available.

Whilst end users may not be important for this company, perhaps new business is. If you are thinking of engaging Fraedom , beware!
Show less

The App won’t even open!

I travel a lot for my role across the country and have found this App very useful in keeping g on top of my expenses....... BUT it seems that as soon as I have an IOS update, the app no longer works for months until I’m assuming the developers catch up. At the moment I’m still waiting and it’s been 3 months! Frustrating is the word for it.
Can this please be corrected as soon as possible.
Show less

Workflow / functionality poor

Compared to other user expense apps I have used, experience is poor.

No direct create expense from receipt picture in picture library.
no confirmation before submitting expense after linking receipt (I.e if you want to add multiple items to single expense too late)
While you can add multiple items to single expense it would make more sense to create a bunch of expenses then wrap into a single trip claim.
No visibility in mobile of what you have submitted and what it’s approval state is.
Show less

Receipt Loading Error

App is not allowing me to upload receipts properly or at all. Some work, some don’t. Can we please fix?

Crashes Regularly or Won’t Log in

Terrible app. Takes every opportunity it can to crash and burn. Try to log in using pin, won’t work. Sticks on a time out error. Crashes again when trying to upload a receipt. Shocking.

Alternatives to Fraedom Expense