Ride Lumos User Reviews

Lumen Labs Inc

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Will NOT stay CONNECTED

It seem after the latest update, my Lumos devices does not stay connected to the app. I tried uninstalling and reinstalling the app. Once I paired the devices, close the app and go back to the app. It doesn’t recognize the devices. This is a bit frustrating as I mainly us the app to check the battery levels.

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Byron1219

5 months ago

Great helmet and app but sync issues

Sync issue … I turn on my firefly lights and app doesn’t detect em even tho I’ve set and connected .. some delay .. please make it auto detect faster that’d be helpful

Qwerticals98

6 months ago

More LED Designs for Matrix

Love this helmet, I’m always getting compliments on it when riding. However I wish that there were more options for designs or at least updated designs for the app. There’s still designs in reference to squid games and that show is about 3 years old.. please make new designs

🍍🍜🍗🍟

9 months ago

Best Helmets Ever!

This is my second Lumos. The first Lumos is over a year old and is flawless. I get nonstop compliments from cyclists, pedestrians, and even motorists and have never felt safer on the road. It is worth every penny, I assure you.

Silent h

a year ago

Expand turning signal gestures

It’s great one can initiate turning signal gestures with one’s Apple Watch.

Reminder - Apple Watch isn’t the only smartwatch on the market. There’s also Garmin Watches (what I wear while riding with my Lumos Ultra MIPS helmet). To me, this would increase the use turning signals with hand gestures vs. the remote. Much safer to use hand gestures than the remote to initiate the turning signal.

I also find it difficult to press the small remote buttons safely while riding, especially when wearing bike gloves.

Hence, to promote/encourage use of turning signals & safety on the road, i’d strongly suggest that Lumos adds other smartwatches like Garmin watches (besides Apple Watches) to it’s app.

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disappointed puzzle

a year ago

The app is a joke

The app used to record rides and there was an app for the Apple Watch that allowed you to use the watch with arm movement to trigger the the turn signals. That was the whole reason I purchased the helmet.
Now there is no watch app and the phone app essentially does nothing.
Why?

000000000”””

a year ago

Response from developer

Hi there, The Apple Watch is currently available in Beta as we are working on improving our turn signal gestures: https://support.lumoshelmet.co/hc/en-us/articles/12115112697239-Apple-Watch-Help-Article Hope this helps!

Great helmet. A few shortcomings.

I have the kickstart helmet. It’s great. Very visible. A few gripes though: the app used to offer a push notification of battery percentage whenever it’s turned off. That feature never seemed to work and now it’s not even offered in the app. Also, it looks like the app allows you to adjust the brightness of some helmets, but it doesn’t seem to work with the kickstart - it would be great to have this option. Finally, it would be wonderful to be able to adjust the beep volume - especially at night, it feels like everyone on the road can hear my turning beep, not just me. Other than these few points, it’s a great helmet and app.

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Gabriel B

2 years ago

Lots to do with the lights

Just received my firefly’s and there is now a lot going on between helmet lights those and group riding. But the app is easy to use and well built.

welsh_sufferlandrian

2 years ago

Good helmet but could use an update

I really would like to see more choices for graphics on my matrix and some new features to add my own graphics. Updating the app to sell more products is great but I would like to see more functionality added also. What happened to the Apple Watch feature, that’s a big reason I bought the helmet (as advertised but lumos)

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jiimy

2 years ago

Response from developer

Hi Jiimy, Thanks for your feedback! Just to clarify, you are able to go into the Lumos App and click on the lights to customize your own light patterns. Also, we did a recent overhaul of the Lumos App which resulted in the temporary downtime of Apple Watch. Since we were already redoing the Lumos App, we wanted to improve how the Apple Watch turn signal gestures were being done to make it easier for users to correctly show turn signals. We are excited to show our progress. More information on how to activate turn signal gestures can be found here: https://support.lumoshelmet.co/hc/en-us/articles/12115112697239-Apple-Watch-Help-Article Thanks for the feedback!