FaxFree User Reviews

FaxFree: Send Fax From iPhone

BP Mobile LLC

Business

Reviews Summary

Positive highlights

🚀

This app hasEasy to use and navigate

🔍

This app hasAccurately scans and sends documents

📤

This app hasProvides delivery confirmation

🕰️

This app hasSaves time compared to traditional faxing

💰

This app hasFree option for occasional faxing

🔌

This app hasWorks well even with poor internet connection

🗂️

This app hasAllows sending from various cloud storage services

Negative highlights

💲

This app hasExpensive subscription plans for frequent users

🔒

This app hasDifficult to cancel subscription

📄

This app hasLimited to 10 pages per fax

🔍

This app hasIssues with recognizing PDF documents

🔧

This app hasBuggy and unreliable at times

🚫

This app hasAutomatic subscription enrollment without user consent

📤

This app hasSlow fax delivery in some cases

Top reviews

Most RecentHighest RatedLowest Rated

Expensive and cumbersome

It successfully sent the fax, but the process was annoying. The “auto” feature started ok for the first snap - but then continued to take the same photo over and over. So, you have to physically stop it and then delete the extra scans. Also, it should collate the scanned pages automatically. Otherwise, you have to scan the pages from last to first, or, rearrange them in the app. Fax machines were smarter. Also, how is this expensive? It’s a fax. Let me watch an ad for 10 seconds and send the one fax I send a year. Deleted after one use.

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JoeCirig

2 years ago

Response from developer

Hello! Thank you for your feedback. We apologize for the inconvenience you experienced during the fax process. Our team will review this to ensure our app works properly. As for the cost, we do offer a free trial and then a subscription, we understand that our pricing model may not be suitable for everyone, however, our pricing is necessary to sustain productive development of the app and cover the cost of service, which includes reliable and secure fax transmission. However, we understand your point and will consider adding an option for users to watch ads for sending a limited number of faxes. Thank you for using our app.

WOW am I impressed, and so was the government employee!

I had to get urgent and important documents to my state government for my son’s birth. I am currently having my mail forwarded and had a limited amount of time (less than a week) to get the documents to them, being a busy mom I had no time to go anywhere and fax this info. I thought, well it’s 2023, there has to be an app right?! I gave this one a shot, but was weary, these documents HAVE to be in, no exceptions. I sent the documents on Friday in the app, they showed as delivered on Saturday, I called my local gov office on MONDAY and they were impressed that they had the documents via FAX already!!! I am utterly thrilled and impressed, thank you for providing a necessary and much needed service. I recommended you to the government office to notify people to try this!!

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sativasenoritaV

2 years ago

Response from developer

Hello! We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track. Please kindly contact our support team at support@bpmobile.com if you require any assistance. We are always happy to help.

Keep getting “Fax Delivery Failed” and “check internet”

I downloaded this app to send two faxes. I sent the first one successfully. But now I can’t send the second fax because it has a pop up to “check internet connection and try to send fax again.”

I have tried it on a different wifi but I get the same error message. I have redownloaded the app, I have deleted the pages I wanted to send and uploaded again, I have reset our internet, and nothing has worked. This is ridiculous. Also, you can’t send more than 10 pages at a time. Why?

I canceled the trial and I hope I don’t get charged because I’m seeing a lot of reviews that are saying we’ll get charged despite cancellation.

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Garkis

2 years ago

Response from developer

Hello! Thank you for taking the time to leave us a review. We kindly ask you to contact us at support@bpmobile.com so that we can look into the matter and resolve this situation. Our support team will be able to assist you better.

NOT FREE

BS falls advertising . THIS IS NOT FREE AT ALL

Snowpido

2 years ago

Response from developer

Hi! Thanks for taking the time to share this feedback. Kindly note that it's possible to send 3 free faxes without a subscription. For further sending, we encourage our users to begin a three-day free trial subscription so they may evaluate the app before deciding to subscribe and see whether it meets their needs. During the free trial our users can send an unlimited number of faxes to more than 90 countries. Since the application also covers for fax-related expenses, we urge our users to subscribe. It'll help us keep on improving our app and making it better with each new version. If there is anything we can do for you, don't hesitate to reach out to us at support@bpmobile.com.

Refuses to send fax to UK

Won’t send to UK. Possibly due to the +44 not working in Australia with no ability to remove the international prefix and use the usual 0011 instead of the +

ajdbrbdjxkxhwnsj

2 years ago

Response from developer

Dear customer, we are sincerely sorry about the situation. Please contact us at support@bpmobile.com so we can investigate the issue.

Worked very well

The info wasn’t clear when I downloaded pictures to send and they didn’t propagate on the document… probably my fault. I had to remove app and reinstall from the cloud because I added the pictures twice and again no propagation. It worked the second time and I like the way it tells you it sent and the alerts you that it was delivered. Good job guys👍🏻

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pbubba65

2 years ago

Response from developer

Hello! Thanks for taking the time to share this feedback, your review is very important to us. We are sorry that you've encountered some issues in the beginning but glad to know that everything worked fine eventually. We are happy to know that you find our app handy and practical. If there is anything we can do for you, don't hesitate to reach out to us at support@bpmobile.com.

Couldn’t figure it out

I had trouble figuring out how to transfer my own scans to the fax machine until I realize, after messing with it for quite a while that I had to change to camera, and it can do the scanning for me. After that, I kept getting this message that it wouldn’t send faxes because the Internet failed. I have no idea what that was about because my Internet is on and strong. I’m going to ask for my money back.

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poodletales

2 years ago

Failed to work

After three attempts over 24 hours I gave up. The fax number is operational.

Earlybuyer

2 years ago

Response from developer

Dear user, we apologise for the inconvenience caused. We would like to investigate this issue further and provide a solution. Could you please reach out to our support team at support@bpmobile.com with the details of your situation? Thank you for taking the time to leave a review and we hope to resolve this for you soon.

PRETTY INCREDIBLE !!!

In this day and age the use for faxes is not as much as we used to have~but on rare occasions I’ve needed to fax important docs and finding a Fax service is almost impossible~BUT just found this Incredible service available online thru the APS and can’t believe how easy it was to use~ THANK YOU for making my life a lot easier

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mistyinmaui

2 years ago

Incredibly, amazing

Incredibly easy to use and operate, amazing to finally get to say “thank god for good technology, and not being milked for the convenience and this apps abilities” I’d like to be able to read security facts and a good feature to add would be “a long-tap to a single page to be able to write on the single page at a time”.

I def recommend this app for its logical-ease in function (still will slow your connection, the same way a regular fax would. don’t worry - you don’t need to have app running in the background to continue sending) a bonus in my book!

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hap-with

2 years ago

Response from developer

Hello there! We appreciate you taking the time to provide this feedback; we value it greatly. We are pleased that you find our app to be useful and practical. Please contact us at support@bpmobile.com if there is anything we can do for you.