Canary Mail User Reviews

Canary Mail

Mailr Tech LLP

Utilities

Productivity

Reviews Summary

Positive highlights

💻

This app hasExcellent AI integration, especially with calendar events

🔒

This app hasSecure sending and read receipts

🔍

This app hasTracker blocking

🗂️

This app hasIntuitive inbox organization with sorting buttons

🆙

This app hasFrequent updates with bug fixes

🔔

This app hasApple Watch notifications are better than similar apps

🗓️

This app hasAdding events from messages works well

✨

This app hasSeemingly receptive developers and app still in active development

Negative highlights

⚠️

This app hasInconsistent and slow email refresh and sending, especially on iOS

📷

This app hasBlurry and hard to read message rendering

🔍

This app hasInability to search all emails

🔔

This app hasSmart notifications sometimes allow unwanted emails through

⏱️

This app hasSlow recognition of new emails by the 'For You' feature

🗂️

This app hasCluttered and dated UI compared to similar paid apps

🗑️

This app hasUnreliable email deletion and archiving, with emails sometimes reappearing

🔋

This app hasFrequent crashes, especially on Mac

🔌

This app hasLaggy performance in loading, deleting, and refreshing emails

⌚

This app hasNo Apple Watch complications

Top reviews

Most RecentHighest RatedLowest Rated

Pretty good

Some nice features and I like the clean UI. I especially like the AI feature and the ability to see a summary of a conversation. Occasionally buggy but not a deal breaker.

For some reason though, it won’t work at all on my work’s wifi network. Only on 5G and everywhere else.

mannykhool

a year ago

Response from developer

Hi, thank you for taking the time to leave us a review here – Canary Mail is a product of a lot of people’s passion and hard work, and we want you to know our team truly appreciates it! Please reach out to us at https://canarymail.zendesk.com/hc/en-us/requests/new for us to find you a resolution at the earliest. - Canary Mail Marketing Team

Desperate for money

The recent continuous bleating of the app for users to pay money as the only way to turn off Canary spam that inflicts all emails is a pathetic ploy.

NuVu

a year ago

Response from developer

Hi, we’re sorry your experience with Canary Mail wasn’t at the standards we strive for, but we appreciate you taking the time to give us feedback. Please reach out to us at https://canarymail.zendesk.com/hc/en-us/requests/new for us to find you a resolution at the earliest. - Canary Mail Marketing Team

Never works or even connects

Have tried to use this app many many times. Every time I sign into my Gmail account, an alert pops up about enabling IMAP, which I have already done. Nothing that I have tried has fixed it, and I have gone through absolutely all of my Gmail settings. My email address works with every other app, except this one. It’s a shame.

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JxckCyrxs

2 years ago

Response from developer

Disappointed

I bought the pro version after using the free app for a day but should have waited longer. While the app is clean and user friendly, it has a lot of bugs. The notification system erroneously and consistently notifies me of new e-mails but when I enter the app, there are no new e-mails. Also, I have to delete e-mail 2-3 times before they are removed. I find this time consuming and quite irritating. I will be switching to another app.

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Shak888

2 years ago

Response from developer

For the most part good

But I have recently encountered two issues:

Firstly when responding to an email in poor reception, the email I sent vanished, it wasn’t in sent mail or drafts. After a few attempts I gave up, only for all three attempts to suddenly appear again and send later 2 hours after being back in good reception.

The 2nd issue relates to formatting, as I use canary for business often emails are sent highlighting various issues or questions, the way I typically receive responses is for the other party to reply to the email by responding to each point in red text. Unfortunately canary strips the red text formatting making the responses difficult to find.

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EIE23

2 years ago

Response from developer

Outstanding

Canary Mail is outstanding; it has dramatically improved, and Read Receipts are brilliant. Previously they wouldn’t work.
Copilot is interesting. I’ve used it for a few emails, but I usually write long hand.
Canary has got it right and I wouldn’t be surprised to see it double in price, it’s worth as it’s outstanding value.

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Gardener george

2 years ago

Response from developer

Hi, thank you for taking the time to leave us a review here – Canary Mail is a product of a lot of people’s passion and hard work, and we want you to know our team truly appreciates it! We're excited to have you be a part of our journey! - Canary Mail Marketing Team

Decent, but for the price missing basic customization options

Been trying Canary out to move away from basic iOS mail app and to be able to use gpg keys to sign and encrypt. Overall not bad but for the price I’m kind of shocked it doesn’t do basic things like pull photos for people from your contacts or allow you to remove that terrible “category” section from the menu. Maybe I need to catch up with the times or something but I don’t need my email to categorize things for me and I’d rather have faster access to the individual mailboxes. I’m also confused about why the signature box feels so much bigger than the text box of the email. I don’t use signatures and you should be able to turn that off and it not even be a text box in the compose section any more. Security or convenience I guess. But I’m just kind of shocked that for the price some of the basic little things that pretty much every other mail app does is missing here. Am I going to pay? No. Why pay for an app that doesn’t do any of the things free app do just for pgp / gpg use on my phone? Canary doesn’t support my old version of OS X and so just to be able to use gpg on my phone doesn’t seem worth the price. Add the features that every other app has and I’m willing to pay.

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panoptic

2 years ago

Response from developer

Hi, we’re sorry your experience with Canary Mail wasn’t at the standards we strive for, but we appreciate you taking the time to give us feedback. We're constantly improving Canary and this will be forwarded to the development team for consideration. If you need further help, please submit a support ticket here https://canarymail.zendesk.com/hc/en-us/requests/new - Canary Mail Marketing Team

This App Needs Some Work

I’ve just downloaded Canary Mail, and even though it looks like a really nice app, I honestly feel that there’s something missing. I feel that the emails are too much on top of each other, there definitely needs more spacing between the emails. Before I subscribe to the Pro version, I need to see this change.

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Apps...Apps & More

2 years ago

Response from developer

Hi, thank you for taking the time to leave us a review here – Canary Mail is a product of a lot of people’s passion and hard work, and we want you to know our team truly appreciates your feedback! I’ve passed it on to our team so it can be considered for our product roadmap. Thank you for being patient with us as we continuously work to provide the best email experience. -Canary Mail Marketing Team

Great features, broken UI

App overall works great and has good features. But there are some glaring UI issues, at least in the iOS app
1. The dashboard button is completely missing 2. There’s no easy way to mark an email as done or no longer important, so unneeded threads stay at the top bar
3. When trying to bulk select auto-unimportant there’s no button to confirm the selection, so this option becomes useless.

Also website says pricing is $20 a year for pro but all of a sudden in the app it says I have to pay $35 for an iOS MacOS bundle??? What is this false advertising? Do I have to pay more if I also want to use the windows app as well?

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superhellop

2 years ago

Looks excellent

I have only just found Canary having never quite found the email client that matches my requirement. First impressions are excellent and I have signed up to a Pro subscription on that basis. Clean layout, good functionality and personalisation options and intuitive feel. I may have missed something but the only thing lacking, in my view, is an Undo popup (perhaps for 10 seconds or a user selected time) for Swipe and Send functions. Hence only four stars at this stage. PS It would also be helpful to have a Feedback and Feature Request option within the app.

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apbristow

2 years ago

Response from developer

Hi, thank you for taking the time to leave us a review here – Canary Mail is a product of a lot of people’s passion and hard work, and we want you to know our team truly appreciates it! I’ve passed on your feedback to our team so it can be considered for our product roadmap. We're excited to have you be a part of our journey! - Canary Mail Marketing Team