Terrible app! Don’t download this! Find quarters!
This app takes all your private information and then requires you to add your credit card without giving you an option to pay only the toll using a secure payment app (like Apple Pay) forcing you to put a deposit of $15 for a $2 parking space. I don’t live near here so they keep my $15 when I should have only paid $2 for the hour plus I’ll be here. Horrible!Developer Response
When you set up the App you have a choice on how you want to fund your parking sessions – options are credit/debit card or open a Pango wallet which you need to make a deposit which is clearly indicated. You also have the ability to ask for your wallet deposit balance to be refunded. If you need support using the app, please contact our Customer Care Team at www.mypango.com or 877-697-2646Unnecessarily Bad
In a crowded market of parking apps, this app stands out for all the wrong reasons. The biggest issue I have is the user experience, the app feels outdated and clumpy. The UI looks like a high schooler wrote it. Lastly, the app is not user friendly, especially compared to Park Mobile. Unfortunately, some parking lots force you to use this app, but if there was an option to use a different app, I would choose the different option nine out of ten times.Paid Notifications
I don't have much issue however why is the only notification I recieve for my time ending is an email like 10 mins after its over and another 1 hour before, and speaking to customer service to see if I got a ticket or if the car is even still there is pointless because they'll tell me "consult someone at the Parking lot" which is kinda counter intuitive since my car is parked there but all I want is accurate notification that aren't emails without having to subscribe for notifications.Developer Response
When using the App the time you have parked and the time that’s still available is clearly available on the app for you to monitor as needed in real-time. , please feel free for any future assistance please call our Customer Care Center 877-697-2646