Return
I ordered and right after ordering I noticed that I ordered the wrong size. It’s been shipped. Can I refuse it and get a refund then order correct size?
Acceptional
The App is so easy to use, the size charts are easy to read mostly, the clothes are always sent folded and wrapped and in good condition. Rosegal is my go to online clothes store! No other compares.
The return process is hard to find and use, that’s the only down fall , sorry .
The return process is hard to find and use, that’s the only down fall , sorry .
App way to use
Very easy to use and order stuff
In love
I absolutely love everything I have bought and I’m excited to what im about to have on its way thank u for such a awesome selection 💖💖💖💖💖
Be The Change
I love the style of clothing! This aligns with my style 10000% !!! However, I will never be able to purchase anything from here. I am an xxs-s and that’s okay. I love that you have sizes for plus size women, it started a chain of much needed events in stores changing their sizes to fit others, not all, and some not enough. But it set fire to companies. But what makes a great company is one that HAS NO size restrictions. From the smallest sizes - to the largest sizes with an option to customize the size if need be. You want to change the world of fashion? Show that all sizes are beautiful, that all sizes are welcomed. Because as wonderful as you are and the things this company did for women is outstanding but you’re still in a way shaming those who are not a certain size, and that’s not okay. Prove to the fashion industry that a company can cater to everyone regardless of gender or size.
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So much choice for Plus size!
The Rosegal app is so user-friendly and has so many Plus size choices for the gothic and feminine clothing styles I love! Wardrobe upgrade achieved.
Great site
I love the clothes I get from here. The app literally has everything to make the shopping experience easy and convenient! Thanks so much rosegal!
Clothing app
Love the app but especially how true to size the clothing is and the material is amazing
Easy to find what I want
This website is easy to use and easy to find what I am looking for. The sizes are true, which is very nice for a change. I have been using the Rosegal website for a while now and it is very pleasing.
What customer service?
I have had this app for quite some time and have used it often. I was trying to place an order, went to the step to enter a coupon code and there is no place to enter one. Only to use a coupon ‘robot’ which does not have the coupon I want to use. I have called the number close to a dozen times, you go straight into music, no explanation as to who you’ve called so you hope it’s the right number. The system hung up on me 7 times before I received a recording that they were not available to take my call and to leave a message. My order expires now in less than an hour… Less than impressed and they are about to loose out on a rather large order. Not happy
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