A few adjustments needed
The app is great except it should show that hours for the job on the front page. Currently, it just says the start time. If I am looking for a half day job, I have to click on every job to find out if it goes all day or not. That is why I often use the website rather than the app. On the website, I can see all relevant information without having to click on every single job to find out the details.
Also, teachers should be encouraged to leave notes about the job. I see many SDC jobs go uncovered. In many cases this may be attributed to the the fact that a sub may feel unqualified to LEAD this class (not knowing the students and their needs). However, we may be perfectly comfortable being an extra set of eyes and hands. Drama, music, dance, ROTC jobs would also be more desirable if the teachers explained that no knowledge in these fields are necessary.
Finally, I wish I could filter results to one day etc. This may be an option and I just don’t know about it but it would be nice to have more filter options.
Also, teachers should be encouraged to leave notes about the job. I see many SDC jobs go uncovered. In many cases this may be attributed to the the fact that a sub may feel unqualified to LEAD this class (not knowing the students and their needs). However, we may be perfectly comfortable being an extra set of eyes and hands. Drama, music, dance, ROTC jobs would also be more desirable if the teachers explained that no knowledge in these fields are necessary.
Finally, I wish I could filter results to one day etc. This may be an option and I just don’t know about it but it would be nice to have more filter options.
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Districts option
I’m a substitute teacher and this app is great way more convenient than getting thousands of calls a day using an about images old school system. Also, schools if you’re reading this and want to switch DO IT! ANYWAY, One thing I would change is to have all districts jobs you work for in one place rather than choosing a district one at a time and only getting job notifications from that specific district. For example, I work at three different districts but not all three will pop up for job listings unless I choose a certain district. This is frustrating because I work at several districts for a reason, for more job opportunities and this app limits this even tho I work in multiple districts. I can’t have access to all job sites at once which is annoying and inconvenient. Please fix this issue for the people who work multiple districts‼️‼️
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Response from developer
Thanks for the feedback! Reach out to our support team mobilehelp@frontlineed.com for assistance combining your accounts. When you have one login, we will send notifications about new jobs in all the organizations (no need to pick one specific district). Support can provide some personalized assistance to help you with this process.
Fire your current software engineers
It is insane how poorly this app works. You would think they’d have gotten their acts together over the last few months and fixed all of these annoying bugs that are messing with substitutes’ livelihoods. No notifications, forced log outs nearly every time you use the app, incompetent agents that cannot be bothered to read your previous correspondences so they ask you about something that was addressed in your previous email. Never have I ever written a review for an app, so that should really tell ya how I feel.
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Never receive notifications
I've had this app for almost a year. Loved it last school year, but this year it's absolutely worthless. I don't get any notifications and the only way I've been able to find available postings if I happen to log in and see one. I've checked my notification setting for the app and everything is turned on and should be sending me notifications. But I haven't gotten any in several months. This is my job and I'm relaying on this for my income. This is really a disappointment
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Logging out
Having many problems with staying logged in. I will log into the app and will get notifications and then they stop. I go to check and I have been logged out of the app. I have deleted the app and added it back and the same problem keeps occurring. There are also times when the page just stays purple. This wasn’t a problem until about a month or so ago. It is sad because I feel like I am missing out on jobs being posted because I am logged out and don’t even realize it.
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Notifications
I really do love this app. But ever since I updated the app I now never receive notifications through my phone on substitute job postings. I wish this would get fixed because it is kind of a hassle to always open the app and refresh the list. Also my notification settings are on for the app.
Notifications stopped working
As im reading the reviews from other subs, im realizing that i’m not the only one who has trouble getting the notifications for new jobs.
This problem started about 2-3 weeks ago.
I’ve contacted the tech support and they’ve been very helpful and attentive but the problem has not been fixed. I have tried everything they suggested and that’s when i thought problem solved it’s doing it again….:(
This is very frustrating because i end up login and checking for new jobs every 10’ and if im lucky enough, i pick them. Overall this app is good, but the notification issue needs to be fixed asap.
Thank you.
This problem started about 2-3 weeks ago.
I’ve contacted the tech support and they’ve been very helpful and attentive but the problem has not been fixed. I have tried everything they suggested and that’s when i thought problem solved it’s doing it again….:(
This is very frustrating because i end up login and checking for new jobs every 10’ and if im lucky enough, i pick them. Overall this app is good, but the notification issue needs to be fixed asap.
Thank you.
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Notification problems
I’ve had this app for over a year now and all of a sudden I receive no notifications at all. If I don’t login and happen to see a job I don’t know if there are any new ones posted. I double checked my phone every possible. Notification setting is turned on volumes on I receive notifications from every other app, but this one. I have a current app there’s nothing to update, so apparently notifications don’t work anymore.
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Amazing!
I’ve been subbing since pre-pandemic. Since the app became available it has been so much easier to get desired jobs! I LOVE the app. Lately I’ve been having issues with receiving notifications that a job is available. Usually it’s fixed when I delete the app and redownload. But then a week or two later I’m doing the same routine 😕 The app is still far superior to logging into the website I just wish it would get back to notifying me of coveted jobs!
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Was great but latest update has issues
This app was working great and then I recently downloaded the latest update. This latest update struggles every time I try to reload the page to see if there is a new job available. It says either unable to see new jobs or unable to tell me what jobs I have scheduled. It also started wanting me to use touch ID to login even when I never logged out. It just gets stuck trying to load new information and I’m going to miss a substitute job waiting for the thing to update.
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Response from developer
We experienced intermittent network issues that affected sections of the Frontline mobile app December 13th & 14th. Those issues have been resolved & we're closely monitoring network connectivity. Please reach out to support mobilehelp@frontlineed.com if you continue to see buggy behavior or if we can provide any additional assistance.
