Rarely Works Right
This app has many things wrong with it - frustrating. The app is set up for Touch ID but it rarely works. I have to type my log in almost everyday. Can’t view in landscape view. Only view is portrait. I’m getting used to viewing it sideways. Doesn’t refresh. Says try again later. One time I was assigned a job which I didn’t sign up for. Luckily I caught the problem before the assignment date. Also most of the time the app spins when trying to refresh. It’s better that you use the website instead of this app.
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Great app; One caveat
As a substitute, this app works great for accepting work. One caveat: if you click to accept a job, there should be button to click if you realize it was for the wrong day (the accepter misread it …) and need to wuickly cancel. Theirs button, when clicked, would place the job back in the que for someone else. Relying on the school to ljsten to messages while they have other things going on, admin stretched, and other duties, this will take out the need to hear that the job is cancelled. Would help all involved.
Thanks
Thanks
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Response from developer
Please check for an app update (for version 11.34) over the next few days. Cancel accepted job is coming to the Frontline Education app VERY soon!
Frontline app
Overall the purpose of the app is great! As a sub I love just signing up for assignments on my phone. However it is super glitchy and will kick you off of it, make you sign in every few minutes or simply not load. This is really frustrating when you are scrolling through to get a job and then lose your place or you get off the app to check the distance of a school and then have to sign in to get back on it. Would love to give the app a 5 stars because it serves its purpose, just needs some bugs worked out.
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Love but some issues
As a substitute teacher I love this app. For those who get logged out frequently, it usually only does after you log into the website itself from a browser.
I would love the option to cancel a job from the app, hopefully they add that feature soon.
I am having issues with not receiving notifications after updating to the newest iPhone operating system and using the Face ID feature.
I would love the option to cancel a job from the app, hopefully they add that feature soon.
I am having issues with not receiving notifications after updating to the newest iPhone operating system and using the Face ID feature.
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Problem…notifications stopped working
This was working great, I was getting notifications about new jobs. But then about 4 weeks ago all notifications stopped. I’ve trying logging out and back in. I’ve deleted the app and reinstalled it. I’ve checked all my settings. I’ve checked with my district coordinator and she can’t see anything wrong. I tried sending a message on the Frontline website and they replied with directions to sign in to the app. I’ve been signed in and using it for years, just the notifications all of a sudden stopped working.
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Useless
The entire point of having the app is so I DON’T have to use my computer or another browser like Safari to check my schedule and upcoming assignments, etc. Using the app is so much faster and efficient. It was GREAT! Until 2 weeks into
using it, it stopped working. I can’t even login anymore, even though I can login fine on my computer and everywhere else. I have downloaded, deleted, and redownloaded
the app multiple times. Seems like others have noticed this issue as well. This is a major bug that needs fixing. Giving 2 stars because when the app works, it’s great.
using it, it stopped working. I can’t even login anymore, even though I can login fine on my computer and everywhere else. I have downloaded, deleted, and redownloaded
the app multiple times. Seems like others have noticed this issue as well. This is a major bug that needs fixing. Giving 2 stars because when the app works, it’s great.
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Something went wrong
I had this app from the first day of sub training and have really loved it, up until about 3 weeks ago when all of a sudden I stopped getting notifications for sub jobs. I have tried turning notifications off then back on, having it go on as a banner, then persistent etc. having it show up on Lock Screen…. It doesn’t matter what I do, I no longer get notifications. I can open the app and find a job available so I know that it’s not because people are just getting to them first. I’m stumped. It’s super frustrating because I would love to be subbing everyday.
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Response from developer
Hi there, if you are still experiencing issues with the mobile app, we'd love to take a look! Please contact us at mobilehelp@frontlineed.com so we can get some additional information and provide personalized support to get your device re-registered to receive notifications. We would love to help!
Stopped getting notifications
The app was working great and then I just stopped receiving notifications. I checked with the staffing company and they said everything was set up correctly on their end. All notifications are turned on on my end. I’ve deleted the app and reinstalled multiple times and nothing works.
Update - Nov 3, 2022 When I emailed to find a fix I was told that you can’t help me because of the contract with the staffing company I work for currently. The staffing company told me there is no problem on their end and there is nothing they can do. I used other people’s reviews and uninstalled, powered down, powered on and then reinstalled. Will let you know if I ever see a notification again.
Update - Nov 3, 2022 When I emailed to find a fix I was told that you can’t help me because of the contract with the staffing company I work for currently. The staffing company told me there is no problem on their end and there is nothing they can do. I used other people’s reviews and uninstalled, powered down, powered on and then reinstalled. Will let you know if I ever see a notification again.
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Not receiving notifications anymore
I was getting notifications all the time until this past week to week and a half. Everything on my phone is set properly. I’m now missing out on tons of jobs for my district. Specifically the grade levels I really want because I’m never getting notified. I have contacted customer support, but please fix this issue. I have uninstalled the app and I’m redone loading it in hopes that that fixes the problem. Beyond this major issue, the app had been great.
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Use to work - no longer sends alerts
This app is free so I hate to look a gift horse in the mouth BUT I depend on getting alerts to pick up jobs and if I don’t get alerts then this app is a bust for me. It worked fine for months but now it’s not. I have contacted support and all they tell me is to remove the app, turn off your phone then restart it and redownload (is that a word?) the app. Nope - still not getting alerts. Might have to go back to paying for Jobulator.
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