Leave a Review AeroGuest
Losehill Hotel and Spa
Excellent stay to celebrate my wife’s special birthday. Great location,sumptuous food and very friendly staff.Reddup
Very great services
Great hotel easy to check in !nxbcbj
GOOD
Easy way to check in and get into the room. Limits waiting in queues to check-in.👏🎉😩
Excellent
Excellent stay, spa was really nice. We had facial treatments and it was absolutely amazing. Loved it 🥰. Breakfast was really nice (continental).
Staff attentive, polite and helpful.
We are already making plans to return.Sandra and Shelda Santos
Kealy
Fastartkealy
My experience
The whole experience was amazing. My husband and I loved every moment of it. However, the main lift is being used by staff and guests at the same times which make it quite unpleasant. This shows that the quest are not of priority. Another point I’d like to make about the check in process is when the guests arrive, the checking staff needs to verify with the guests their entirety of the package that have been booked. This would avoid any embarrassment to the guest. For example this morning, after a 2 nights stay, going for breakfast we were faced by the embarrassment of not paying for breakfast in a dining area filled with guests. This was not nice at all and could have ruined our first time visit experience at your hotel.Show lessDee Dee Boo boo
Not Smooth
The app and computer do not work together smoothly. Plus this is the United States. It’s phone code should populate first! Very repetitive!Not Happy 200K
Easy instructions
Very convenient appLaura - Tijuana
Easy check in
Pleasantly surprised with this new way of checking in. Easy to use, no faffing around with a room key.Nao79
Developer Response
Thank you for taking your time to leave your review. Great to hear you had a good experience using our product. We hope to be part of your future travels as well.Fine except for the key
The app worked quite well for check in/check out but I always seemed to spend 10 minutes outside my room trying to get the ‘key’ to work.AC3544
Developer Response
Hello, thank you for taking the time to send us your feedback. Glad to hear you had an overall great experience. We are taking note of your feedback and will investigate if some of our UK hotels needs to update their locks.
