Focus and motivation
I have enjoyed using this app because it has given me added incentive for taking steps to be healthier. I love earning points for exercise, getting my check ups and being more mindful. I’ve been able to cash in my points for new Fitbit devices for both my husband and me.
Recently I’ve had a little trouble with the app not syncing with my tracking device so I have missed getting points/credit for my exercise which means it has taken longer to get to the next level, but I do enjoy being rewarded for those healthy choices I’m already making and added motivation to make those efforts I haven’t been doing yet.
Recently I’ve had a little trouble with the app not syncing with my tracking device so I have missed getting points/credit for my exercise which means it has taken longer to get to the next level, but I do enjoy being rewarded for those healthy choices I’m already making and added motivation to make those efforts I haven’t been doing yet.
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Not fair and not a family made to just give my hard earn $$ away
I was say hearing the news that Humana is going away from the rewards program for the steppers. It truly isn’t what I want. I must be open in this statement. I work very hard. I do not take off days an I’ve gotten to a point in that I trust that Humana would be there for me in many parts of my and my families life’s. I love the prize for getting my step in an getting Humana bucks. But to be up-front an honest I walk an yes they do give a incentive to achieve a goal. But make no mistake it lowers the cost as a whole because there getting way healthier people to cover an lower there cost. Is it truly that much of a swing to cover the bucks or is it a way to just squeeze the amount of a paying dollar an the earning of it. Not happy bout it. Not at all it is something I trusted them with an not to mention I invited my family into it. So it has not only made me feel used or left in disarray but my family an kids. I have non verbal autistic children that go through the process an classes offered from this an I truly do not wanna tell them that the people your dad said we can trust is just walking away from us. Thank you from the Morgan family southern Indiana
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Bucks don’t calculate correctly
They have a major bug in the last couple months where you points will reflect your workouts, etc. but they stopped adding points to your bucks. I have earned at least a thousand points the last month or two and it shows up on the points but my bucks still show 841 and have not changed in months. This is problematic because I should be able to use my bucks to purchase things from their store but I’m not being credited properly.
They also have no way to contact them or to report bugs in the app so they get this embarrassing and very public review instead.
They also have no way to contact them or to report bugs in the app so they get this embarrassing and very public review instead.
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Still Junk
Here we go again. Haven’t updated in 3 days. Now we are going into a holiday weekend, so it will be 6 days before I can contact customer service to get an update. Same drill. They will act like I don’t know what I’m talking about. Then treat me like a criminal for trying to get the earned steps PLUS the extra 50 points for hitting the target. Then I’ll have to spend a half day on chat or phone. This app stinks and always has. If someone gives it high reviews, I’ll always know they aren’t REQUIRED to use it for their insurance program. They think it’s fun, but don’t have to care when it doesn’t work. Pitiful.
And it’s year end, so that means all the points and data won’t flow over to 2023 like they are supposed to. Happy New Year.
And it’s year end, so that means all the points and data won’t flow over to 2023 like they are supposed to. Happy New Year.
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Doesn’t work for me
So I set up my account after deciding to go with Humana for my plan and I have completed the assignments and still have zero points! I added my cpr training and didn’t get the points amongst doing other things and never got my points! I’ve tried messaging support without any help… I just don’t know what else to do to get this app to work! My whole family uses Humana and we would like to be able to participate in the reward programs that they offer! That’s literally the main reason I went with Humana to begin with but will be changing to Unicare because I know their reward programs actually work! Maybe if Humana can get their programs together then maybe we would think about coming back but I can’t work with a health insurance company that makes a program offering rewards but then can’t hold up to their end and actually reward their customers when you know dang well they are making billions off of all of our healthcare appointments, prescriptions, etc! Don’t make and advertise a program that’s not for all of its companies participants especially if it’s limited to certain plan users and what not!
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Constant battle to sign in. Bugs still a year later.
I stopped using Go365 a year ago because of the daily battle to sign in. And now, trying again a year later because I need the savings on insurance, the SAME problems exist. Human! Fix the bugs!! I have removed and redownloaded the app, had it on different phones, changed my password countless times - nothing fixes this for more than a day or week at a time. It gets me through sign in, says “Success!” after authentication through text to my phone, then goes to drop me into the app when the process hauls, says it failed to log me in, and dumps me back at the sign in screen. How am I supposed to use this daily when this is a constant issue? How am I supposed to get the rewards I need to help my insurance premiums go down?? Help me out!
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Solid with a few flaws
This app is great to keep us all aware of what we are doing for-or against our bodies. It helps us keep track and make appropriate decisions for our health.
There are common problems such as inabilities to connect with certain apps. For example GO365 connects to MapMyFitness, but not MapMyRun. So I have to take screen shots and upload them to earn the daily 10 points. While it calls for screen shots, they no longer upload, and Go365 put a cap on how far back you can upload a workout from so 10 points has turned into 600 wasted points over the summer.
Integration with more fitness apps-at least the popular ones-would be greatly helpful.
There are common problems such as inabilities to connect with certain apps. For example GO365 connects to MapMyFitness, but not MapMyRun. So I have to take screen shots and upload them to earn the daily 10 points. While it calls for screen shots, they no longer upload, and Go365 put a cap on how far back you can upload a workout from so 10 points has turned into 600 wasted points over the summer.
Integration with more fitness apps-at least the popular ones-would be greatly helpful.
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Appreciated
I appreciate this app and the fact that I Health insurance company wouldn’t offer such a thing. Granted it does help keep your clients healthier so therefore in the long run they probably have less claims, but on both sides that’s a good thing. And I’m grateful to have a company that offers such a good health insurance. The app is useful to keep track of your daily activities and give yourself goals. It performs pretty well, there are sometimes glitches but they usually fix them pretty fast. I’d highly suggest using the app and utilizing all its options.
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Confusing
I have this app for work. I log everything I’m supposed to even my daily workouts and steps. Typically I get 10 points a day for working out. Seems reasonable. My work makes me get to a certain status before the end of our year, so I can calculate my points pretty well to make sure that I meet their goal. But lately I have only been getting 2 points, 4 points 9 points for my daily workouts and it is really throwing me off. I don’t understand what they are basing their merits off of. I work out almost every day and feel like I deserve the 10 points. It’s just very confusing because nothing is set in stone when it comes to points.
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So so program
I joined Go365 through my employer. I like the challenges but it is rarely accurate with my steps. My Health app and my Stepz app always have different numbers than Go365. The other apps show that I have more than Go365. Also, when I go to the gym it will not connect to the Beacon. It has literally happened only connected 4 out of 50 times. It just sits on the circle spinning. Gets pretty frustrating because I’m losing out on points. The health assessment is way off too. I quit smoking, lost 50 lbs, started the gym and it told me my new age was 3 years older than what I am lol.
I do enjoy the Mall program. Has helped me out a lot.
I do enjoy the Mall program. Has helped me out a lot.
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