Leave a Review Dosh
Money added up...then gone SCAM
I had a good bit of money going, almost enough to transfer. One day, poof, gone, mere pennies left. No reason. We didn’t return the items/purchases on which the cash was earned. I sent an email to their customer service department. This was 3 weeks ago! Not a word of response. We’re done here. So not worth the frustration. DELETE!
UPDATE: got a response. Awful. They told me they credited me twice so the “engineers” took the credit back. I responded that they should have only taken the duplicate credit back. The response to that was they credited me 3x and took back 2. She then sent me a screenshot supposedly proving this. All it proved was that they took back ALL of the credit, the cs rep was too dense to understand this. First she changes her story from double credit to triple credit, THEN proves herself wrong and STILL WON’T provide my missing credit. It makes me want to scream. DO NOT WASTE YOUR TIMEShow lessmonica727
Doesn’t Always Work
I made a purchase specifically because of the good rebate amount they were offering. I went to the location on my map too, used the card registered on the app, and nothing. Sent an email with a picture of the receipt as proof, and an automated response said they would get back to me within a week.
It’s been 3 weeks. Sent another email today and got the same automated email response. Very disappointed, I really wanted to like this app. And I know it works (when it wants to) because I’ve gotten money back from other places instantaneously. Looks like it only works within a 2 mile radius of my house. At least a follow up response saying something like “we’re still working on your issue”, acknowledging my problem. But sadly no. I’m sure there are other rebate apps that work better, even if I have to scan my receipt.Show lessgigi_free
Truly Love this app
It is exactly what it says it is, cash back app real easy to use and automatic so you don’t have to do anything, their referral system is lovely because you get to become your own business by advertising the app and getting paid for it depending on their payout rate at the time. Aside from everything else my only concern was the pending cash back before being able to transfer from your wallet but it all worked out just like it should. If you’re experiencing some type of payment issue or you think it’s not legit or not patient when waiting for actual funds to show in your bank/accounts let me be the first to tell you it will get to you in due time just be patient because they are usually PRETTY fast with everything. All and all 5/5 star this gets because it has helped me in way I could never repay them but I’ll forever be loyal to dosh and continue to enjoy this cash back!!! HAPPY NEW YEARSShow lessrandy.nota
Absolutely No Customer Service :(
I was super excited about this app because of the local deals component and not having to go through their app to receive online rebates. It seemed super easy and the first couple times I used it, it was! I got notifications regarding my cash back within minutes of paying. Awesome! However, they have the worst customer service. I’ve had two different issues (one with a referral bonus and one with not receiving cash back for an in-store purchase) that I’ve reached out to their customer service email about (no phone number available) and I only received auto-replies about them being very busy and that responses may be delayed up to a week. Apparently, a week is more like never. I have never been contacted by an actual person nor have I been able to reach an actual person for help when I’ve tried. Their auto-replies say “if you do not respond to this email, we will assume your problem is resolved” and despite replying (several times), I still never heard back from anyone. This is super disappointing - mostly bc I was really excited about DOSH and hyped it up to colleagues only to run into these problems with no support. As a result, I will not be referring anyone else to Dosh in the future and will instead suggest similar programs like Ebates that actually give you your $ and have customer service that is much easier to work with!Show lessRaeReed25
Developer Response
Hi there, we are so sorry you had this experience! Please reach out to us on Facebook (@doshapp) or Twitter (@doshsupport) and reference this review and we'll be happy to help you out.Not a Scam
I downloaded this app during a $10 promotional period using the referral link of an individual that I follow on Instagram. I looked up information about the Dosh app beforehand to make sure it wasn’t a scam. It didn’t seem to be, so I downloaded it. I got my $5 for signing up and linking my card. Over a year later, I can assure and skeptics out there that this app is NOT a scam. It’s just like Ebates, a more popular cash back app. It’s really hard to refer people to this app and get the money benefit because people are so skeptical. I’ve only had three referrals in over a year using this app. Two were family members and the other was my significant other, who was also very skeptical to download the app. The whole reason your card is linked is so that you can get cash back on your purchases-I get cash back from qualifying purchases all of the time using my linked card. I wish people weren’t so skeptical to give this app a try.Show lesscaliasherk
Stolen account
When you hear about someone’s account being stolen or altered, a lot of times you blame the person or think it wouldn’t happen to you. But , one day I was in my account , sharing and what not (mind you in the middle of the $10 referrals promo). Then my account knocks me out and I can’t log back in. So, November 4-5th I contact the company , not working . By the 13th, I contact the company via Facebook & they tell me to submit another ticket. I did . It’s December 3rd and no reply so I contact them via fb again. Finally the 4th I get a reply basically saying it’s nothing they can do. They said that my account is registered to another number , with a card linked , but the number on the account is not and never was mine. The only way to verify is if I verify my card info that is linked to my account . But , my thing is , why would I give a company more info , if you can’t even protect my account. No telling we had my account & the number used is disconnected . (Yes they gave me the full number) so if I was someone else asking for account info , it wouldn’t take much to get out of them. So the money available in my account will be forfeited in order for me to make a new account . I won’t be making a new account but I will be deleting the one they have now .Show lessKiaMiaGia
Developer Response
Hi there- we are so sorry about your frustrating experience. It is challenging as we are scaling so quickly with the influx of new users right now to ensure everyone has the great experience we want them to have. You mentioned that you messaged us on Facebook, please send us another message mentioning this app review and we will do everything we can to make it right for you and get you back in the app and able to access your Dosh wallet. Thanks for your patience and understanding.Misrouted My Earnings
So I signed up for this after reading referrals from a website. Money began adding up in no time as I’m a regular customer for one of the stores advertised on Dosh. Finally earned enough cash to do the transfer and gave them the info for my savings acct. Double checked everything to ensure all my acct info (routing, etc) was correct. Hit the submit button on Oct 26th. Gave them 5 business days per their site. My bank acct still has nothing. I go log into Dosh, go check the history and it shows the transfer was made.......to a TOTALLY DIFFERENT ACCOUNT. Even the name didn’t match up.....I bank with one of the larger banks in the US. The name of the bank in my history is some small bank in FL that I never heard of (I do not live in FL). Went back and checked my Dosh to ensure that I didn’t make a mistake. Nope my info from my big bank is still there and shows the correct name. Why is my money being routed to a bank acct that I don’t own? In FL where I don’t live?? Sent message to support on the matter. Going on 2 weeks and I’ve heard nothing. Be very wary of dealing with these people.
1 Dec 18 - Noticed a developer commented on my review. STILL don’t have money in my bank account nor was it returned to my Dosh profile. Last time I heard from Dosh Support was on 18 Nov and it was just a message from a lady stating they were still backed up and would get to me soon. Been over a month since I did the transfer and nothing.Show lessAnnie Rev
Developer Response
We are terribly sorry about all of this! Rest assured, your money has not been deposited into a small bank in Florida. If you entered in the correct bank account information, it will be transferred to that account. We had an issue with our banking partner and there was an error on their side. It only appeared that transfers were going to random bank accounts, but this was not the case. It was a display issue only, and no transfers were deposited to the incorrect bank accounts. This issue has since been resolved. As for the delay of your transfer- your money hasn't been deposited into a different bank account, and it also won't just disappear. If your transfer does not go through, it will be deposited back in your Dosh Wallet. We're sorry a Customer Support agent hasn't helped you yet. We have experienced a higher volume of tickets due to the large growth Dosh has recently seen, but they will get to your ticket! Thanks for your patience, I hope this was able to clear up some confusion and frustration.Legit FREE $$ plus cash back!
I was skeptical at first just because they ask for your card info for that purpose I use the prepaid debit card once I did so and received my money for adding my debit card I then link my PayPal account and started getting the word out to friends and family and to successfully transferred the money from the Dosh app to my PayPal for the first time and no funny business at all I completely recommend this app not only because you can get free money for referring friends and family. But also you do receive your cash back when you use the card registered with the Dosh app at the participating stores the Dodge has listed. It’s a very simple and easy to use app I highly recommend at least this time with.Show lessBellaAzaleasMommy
RIP OFF! Bull$hit app
First off I sign up with the another person(Jaycole) the link didn’t work(so I assumed it was another paid promo but decided to still try) never got my sign up bound but I got one for linking my card(go figure cause its money involved then) well as I post my link to get other to use it on IG, I get a email my account will be closed it if prompt my link again(don’t the referral require you to share link!) couple of weeks later(this week) I swipe my card at Walmart BOOM no cash back call customer service the volume is high summit a ticket and they’ll get back next week. Look threw the q&a it say they wont give cash back if you use debit or enter your pin( RIP OFF AGAIN) so the next four store I use credit I BET YOU CAN GUESS YOUR BOTTOM DOLLER I STILL GOT NO CASH BACK LOL. I give up and have removed my card and will alert my friends who has already used the link to go back to CASH APP/EBATES CAUSE THIS A RIP OFF and they don’t even care! Removed my card please email on how to close my account also. 👌🏾Show lessaubrellej
Dosh works
Great app - really as easy as they say. Spend at the right merchant, cash comes in truly automatically. Not going to get rich on Dosh BUT - I did (for example) just get back from an out of town vacation, found three Dosh places giving 6% in my hotel area. Great spots, and I got like $35 bucks back for my dinners was going to eat anyway. Just transferred $58 bucks to my paypal account today. Only been at it a couple months, and I could probably do even better if I tried harder. People have complained about referral bonuses, and I did have trouble with two of three, one of the two eventually did come in, but I never got the third. Not that big a deal, but mildly annoying. I think it’s just growing pains at Dosh. There is no reason not to do this!Show lessBaroo12
