Leave a Review Dosh
Beware when booking travel through Dosh!
The other day I booked a hotel through Dosh. There was nothing about a cancellation policy indicated when I booked a room for July . As soon as I received the confirmation, low and behold in big print it said no cancellations. I called them immediately to see if I could change my mind (Groupon gives you a 24 hr grace period to cancel purchases). The number I called was the third party Travel Services. Was told that the hotel itself allows cancellations without penalty up to day before but agent said I needed to call Dosh.. they are the ones that say no cancellation(but after the fact). I called and left message... they claimed they tried to call me back... they didn’t.. emailed them and got a big sorry but too bad email. I asked if I could chat with an supervisor for an appeal.. no rely. Today I see an update to clarify hotel booking policies... site as heck wished I had this update prior to when I booked. WILL not use them ever again! Bad business and bad customer service. Beware!Show less7dimples2
Some potential but ? the goal
Started out ok. Made 2 referrals and that worked fine. Disappointed in the places on there as most are local fast food and Hallmark. How often does someone shop in a Hallmark store, but hoped with popularity the participants would grow. No growth as yet and the one restaurant that wasn’t fast food doesn’t include the location near my home. Seems to be a big push for referrals offering incentive which would be great if it worked. Like many who have recently complained, I referred a family member who downloaded with my link but when trying to sign up got waitlisted. When he was able to sign-on there was no ‘record’ of my referral. Just got notice that they closed my query and would not further investigate or honor ‘problem’ referrals. Yet I keep getting emails about special referral incentives. They either do not have their application working properly, are going under and trying to save it or the intention is to get as many on board so they can sell to Fetch Rewards like Mobisave. There other apps that work better such as Shopkicks, Fetch and Drop.Show lessilikemetaldude
Developer Response
Hi, we're sorry about your experience with the referrals. Our tech support team looked into thousands of tickets, and did not find any evidence of remaining unpaid referrals. We're sorry for the frustration. As for the deals available, we are adding more all the time! Stay tuned!False advertisement or doesn’t work properly
There are establishments that are advertised in the app that don’t pay up. I’ve visited multiple places that the app claims would give back 7% and mother is ever returned. I contacted customer support and they claim they don’t have a deal with the establishment (even though the app led me there). Not sure if it’s a scam or just a badly run business.
Update, in response to the developers inquiry:
I have used this app to find specific locations. This has happened multiple times where the app directs me to an exact restaurant, I use the exact card linked with my Dosh account and nothing happens. I’ve gone back and forth for other 6 weeks with technical support and they keep coming up with reasons why I’m at fault when I’ve followed every protocol set up by dosh. I wouldn’t have spent money at these places in the first place if it wasn’t for this app. I’m convinced your service is glitchy or your app falsely advertises the incorrect locations. I’ve stopped using it as there hasn’t been any resolution to this problem.Show lessGuaguanco127
Didn’t pay like they said on promos
They ran a promotion for $15 per referral. My referrals kept trying to sign up and dosh kept blocking them and throwing up errors saying their system was overloaded due to promo popularity. My friends kept on trying to get through. The minute the promo was over and referral bonus went back down to $5 each, they went right through. I submitted problem “tickets”, wrote emails and sent proof with pictures that had dates on them, and wrote comments on their Facebook page to no avail and no solution. Of course they don’t have a help contact Phone number.
Also, we are not in a major metropolitan area. So the offers available to us are very slim and the ones available we hardly use.Show lesswheresmyfuknapps
Bad app, worse customer service!
Hello all. I downloaded this app in hopes of saving a little bit of money every time I Purchased from one of their providers. I linked all my credit cards thinking that this would allow me to save even more money no matter what card I used.
As of today I have been a member for three weeks. I have made seven purchases from providers on their list and still have not received any credit. I have submitted two separate tickets to support and have not received any type of communication back. As far as I’m aware there is no way to check the status of the tickets that you submit. My wife is also a member and is currently in the same situation that I’m in.
I personally feel that this company has overdone it off with the previous referral reward offers. I don’t think they have the capital to pay off all the promised rewards thar they have lent out so the are keeping the profits to themselves.
My honest opinion would be to stay away from this company. My wife and I have decided to give them one more week to fix their current issues. After that we will be closing our accounts with them in contacting the Better Business Bureau.Show lessBigsease30
Unable to generate referral link.
At first the DOSH app was awesome. I was getting cash back rewards for going to some of my favorite businesses. When I downloaded the Dosh App, initially the app would turn off when I tried to get my referral link. I wrote a ticket to have it fixed and I finally received a referral link. I watched several people use my new referral link and even add a credit card but I never received my referral bonus. Now my downloaded app will not even generate a referral link. I haven’t been able to refer anyone new and the DOSH app stopped generating a referral link the week before January 21st the day the 15 dollar referrals expired. I just want the same opportunity as everyone else who has been using the app.Show lessAl LLK
Really sad saying this
I joined Dosh back in December (i was referred) and at first is was pretty awesome i was getting my money on time and everything was peachy until this second promotion. Since last Sunday I’ve gotten over 20 people to sign up and have only gotten paid for about 2 I’ve submitted tickets.(7 to be exact) Nothing but the automated emails they send everyone. Since there’s no number for this company I’m missing out on 18 referral bonuses. It’s super discouraging because I’m about integrity and I’ve referred so many people and now I’m starting to feel like this may just be a scam. Dosh. I understand your volumes are high. But if you know anything about customer service than you would know not responding to your customers in over a week and automatically canceling out tickets without even asking a customer if their problem has been resolved is totally unacceptable. I will be deactivating my account today. It was too good to be true.Show lessnemua96
This works (I was skeptical too)
If you’re reading the reviews like I did before downloading, you probably have doubts and I did too but this really works. You just register your cards with them and shop at the places it has partnerships with and within 10 seconds of your card being charged you get an update saying how much you got back into the app! It has a limit before you can withdraw funds but that’s not because it’s a scam or anything—it probably has to do with how much it costs them to do the transfer or something. At any rate, unless you are paranoid about giving out your card information(they claim to have good security and I have no complaints with 7 cards registered) then I urge you to get this and give it a try for yourself! :)Show lessMiloforever
Confusion
This App is a great opportunity to earn extra income. I have currently profited over $600 plus from this app. However since it has went viral complications seems to arise. At first I would get every notification for my referrals and I was able to get my money within 2 Days and it transferred to my Paypal instantly. Now my referrals aren’t showing. My cash-back amount has went from $444 to $1298 as my new referrals continue to download my link and I haven’t been paid in about two weeks. I have no idea how to contact customer service because when I emailed them they sent me a ticket and automatic response. I am grateful for my earnings. But I feel like they should keep their word. I don’t believe I have been compensated for all my referrals and there isn’t a way to tell so it’s easy for people to be cheated out of their money. I hope the company fixes these hiccups.Show lessGorgeouslene
Impressed!
I recently came across Dosh through an online forum. They told me about their referral program and the $15 promo. I jumped right on it and it was very simple to register and verify my info and add my debit and credit cards. The app provided me with notifications as people joined using my referral link. The app never once crashed on me. I love its simplicity and color scheme. It was easy editing my profile and adding PayPal info to transfer my funds. Plus, the Dosh app has amazing offers! You can get cash back just by shopping at stores Dosh has listed in on their offers page. Just use the card(s) linked to your Dosh account to shop and you're good to go. I'll continue to use this app. So glad I found it!Show lessCwhellsnyder
