SumTotal Mobile User Reviews

Top reviews

Not Working At All

Can’t sign in. No relevant choices associated with my work. Does not recognize my email, and I have no idea what URL it is asking for. My home Wifi is down, and I only have a few days left to complete training. Now, this useless app will not let me in, and my Wifi will not be fixed until after my videos are due. I screenshot this app to show my boss I can’t complete the tasks. Hopefully they will drop this app.
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Response from developer

We are sorry for the issues you have encountered accessing your corporate environment via the SumTotal Mobile app. Could you please share your contact details and company name with us at ST-MobileSupport@sumtotalsystems.com so that we can get in touch with you and assist with the issue.

Contact your IT to log in

I was unable to login on my iphone (though I could on my iPad). Support from sumtotal got back to me promptly to explain that I needed to contact my own university IT to resolve the issue. By that time I had already completed the training on my laptop but it wasn’t the apps fault. Next training I will try again!
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Response from developer

We are sorry for the issues you have encountered in accessing your corporate learning environment via the SumTotal Mobile app. Could you please share your contact details with us on ST-MobileSupport@sumtotalsystems.com so that we can get in touch with you and assist with the issue.

Useless.

After update non functional. No access, keeps sending you to download the update you already have.

Actually unusable mark as zero

How is it even possible to develop an app of such poor quality and functionality

Just don't waste your time with this one

Useless “0” star, but “10” star for not requiring me to learn anything. Avg -5

Every time I get a training via email and am stupid enough to try and use my cell phone to access it all I get is a endless circular game of download the app request then the app opens and then I open the app which sends me to the same damnable page to download the app. When I enter my email it goes “Whatchu talkin about Willis” your email isn’t registered. Well then how can I do this, crap training nonetheless, from my laptop? App is trash and should be deleted. My solution is to open my company link on my cell phone, then in my web browsers options I select “request desktop site” and just do it from the desktop version…and somehow, my email works just fine this route. I open my required courses, a second window opens in which an error screen appears and no course can be seen. I close this window, open the previous window and it asks if I completed the course in which I obviously select “yes” for wasting my time and the course is off my to do list. I didn’t learn a thing but I’m compliant nonetheless. Thank you SumTotal, easiest courses I ever took. For that I’ll give you 5 stars.
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Response from developer

We are sorry for the issues you have encountered in accessing your corporate learning environment via the SumTotal Mobile app. Could you please share your contact details and company name with us at ST-MobileSupport@sumtotalsystems.com so that we can get in touch with you and assist with the issue.

SumTotal waste of time

The app does not track your progress. You will redo assessments, several times on the app and then get give up and finish on your laptop.

Great app

For those who are having a negative experience you need to talk to your company’s administrator as they are responsible for the configuration of the environment and the modules.
As an administrator I found it easy to use and so far does everything we’ve intended it to do.

COMPANIES PLEASE USE SOMETHING ELSE

App is useless and does not work, please find a different service as it stops your employees.

SMH

Downloaded to do my assignments for work, and never got pass the sign up page cause it kept kicking me out. Even tried for almost an hour deleting and waiting to see if it worked but same results every time.

Useless

I would give it a zero star if I could. Not user friendly, every lesson or module can be different on how to advance to the next page. Pulling it up is a nightmare depending on the device being used. We can put a person on the moon but we can’t figure how to make this learning app easy to use.

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