Leave a Review Alltru Credit Union
Cheronda
I Truly Love my Bank and the Members Thank You for being a great Credit Union🤗Developer Response
Thank you for your 5-star review. We appreciate your membership!Facial recognition
Only thing I would like to change about your app is the fact that I should not have to remember my password and put it in every time it should go off of my facial recognitionDeveloper Response
The app is designed to use your device's security option. If your device is set up for facial recognition, then that's what the app will also use, when you elect to use it on the login screen. We'd love to help you troubleshoot this issue. Please send us an email with all the relevant details to ContactUs@alltrucu.org. Thank you for the opportunity to serve you.Checking account and savings account
Love being able to look at account totals without logging in with password.Developer Response
Thank you for your review. We appreciate your membership.Bit confused about one design choice
Start by saying the app works pretty well and is aesthetically pleasing but one thing that doesn’t make any sense is the secure messaging layout. The swipable cards that don’t even default to the newest message really doesn’t make any sense and why I’d the newest message to the furthest card to the left when the reply option is the furthest card to the right? Can it just be a traditional message thread like any other chat application we’re used to these days?Show lessDeveloper Response
Thank you so much for your feedback. I will pass this on to our developer for a future enhancement.Renishia Westbrook -All Tru
I’ve been with this credit union for some years now and I have NEVER had not 1 problem with them! Always helpful and there when you need them! They get right on top of things, too! I’m very fond of Our St Charles location- Mr Chuck is awesome!!!Developer Response
Thank you for your kind words. We appreciate your membership.My relationship with Altrue
Thank you.Developer Response
We're so happy to hear we've been able to help you when you need it. Please don't ever hesitate to reach out; we're always happy to help. We appreciate your membership.Great banking app
Great app overall but I do encounter one bug. I have a notification to enroll in to e-statements and when I click the button to do so it takes me to a dead page (404) and can’t proceed.Wonderful
Great place to bank withDeveloper Response
Thank you for your rating and review. We appreciate your membership.Kari is a real credit to Alltru credit union.
Thank you, Kari!
Nancy is very kind and makes me a wonderful cup of hot chocolate! Thank you, Nancy!Developer Response
Thank you for your kind words. I'll make sure Kari and her supervisors see them.Problem with latest release
Love Alltru Credit Union and all the great help I have received in the the last year refinancing my vehicle, obtaining a home improvement loan, and finally getting a credit card through them.
This latest release has an issue with it. When you log out, if you’re looking at your iPhone, it logs you right back in again. This is a new problem that I have never seen before now.
Otherwise, all is great!!!Show lessDeveloper Response
Hello and thank you for your review! We haven't experienced the issue you're describing. Please email us at ContactUs@alltrucu.org with your details so we can research and fix the issue. We appreciate your membership.