Leave a Review Alltru Credit Union
Sick of verifying
I am sick of having to verify my phone over and over every time I try to access my accounts on this stupid mobile app. Seems every time something changes something else gets screwed up! And every time I have to try and think of another name for my phone because it says the one I put is already in use!Show lesslv2decor8
Developer Response
Hello and thank you for your review. I'm sorry to hear the app is shutting down. Please send us these details in an email to ContactUs@alltrucu.org so we can begin troubleshooting and resolving the issue. Regarding using a PIN, the app does have that ability. The app uses the same biometric security as the mobile device. When you email us regarding the app shutting down, please also include the details about bill pay so we can resolve that issue as well. I appreciate your membership and look forward to working together to resolve these issues.My relationship with Altrue
There hasn’t been a time that whoever I end up communicating with at altrue fails to both fix a problem help me with a problem, and you folks are always so kind and respectful. Wish this was the virus that could spread across the world! Thank you.GramMardi
Developer Response
We're so happy to hear we've been able to help you when you need it. Please don't ever hesitate to reach out; we're always happy to help. We appreciate your membership.Leave your big bank!
The people at Alltru credit union are amazing. They are knowledgeable and some of the nicest people I’ve ever met.
If you stay at a big bank you will only be a number. Join a credit union and be treated like a human!dont pay at the pump
Developer Response
Wow! Thank you so very much for your kind words. We appreciate your membership!It freezes
Every time I try to open it up since the new version, it freezes and then I can’t access my account. This is crazy.Friskmegud
Developer Response
I'm sorry to hear about the trouble you're experiencing. Please email us with further details at ContactUs@AlltruCU.org so that we can help you further.Awesome.
From England ( Europe ) to living in America, This bank is very great in every way.jaze camaro
Developer Response
Thank you so much for your review. We appreciate your membership.Kari is a real credit to Alltru credit union.
Thank you, Kari!Rita McShea
Great customer care
I get assisted promptly and I leave satisfied. Thanks to the great customer service.Onchieku
Developer Response
I love to hear this! We're always happy to help.The people are fantastic place is fantastic all around
I’mRed's Handyman services LLc
Developer Response
Thank you for your kind words. I love to hear this. We appreciate your membership.GREAT CUSTOMER SERVICE!!!!!!
Everyone is friendly and great atmosphere at my location.NORDY1906
Developer Response
Thank you for your review! We're happy to have you as a member.Too Difficult
To navigate is ridiculously long and it’s difficult to impute Information, takes entirely too long & why do you need the account number and the loan number if you have the social security number? Makes no sense and too difficultLady Yonnie
Developer Response
Hello and thank you for your review. Please email us at ContactUs@alltrucu.org so we can help troubleshoot the issues you are experiencing.
