Leave a Review Alltru Credit Union
Won’t let me log in after updating the app
It asks me for my username then gives me options of which numbers to send a verification code to and none of them are my cell phone number! Then I type my name in every way possible into the username box and it just gives me different phone numbers to send a verification code to. NOT MY OWN NUMBER! It’s very annoying. Updates are supposed to be better not worse.Show lessjill1908
Mobile app
Everything works great I’m really impressed on how they have updated it and made things much easier I thank you all for they new features please continue to help us customers out if we have any issues I’ve had no problems with this and it’s 2020Taij21
Developer Response
I'm so happy to hear you like the update! We are always open to feedback on new features or functions. I appreciate your membership.Needs to be improved
It’s a decent app just needs a few improvements. I don’t receive deposit notifications until I open and close the app. When I get message notifications they can take several minutes to post. The app has crashed on me a couple of times. I like how simplistic the app is but it leaves me unable to tweak banking features like the option to turn on my roll up account or turn off my overdraft protection. The app is a start but could be so much better honestly.Show lesshellabandz_tay
Developer Response
Some notifications are real-time and some are batch. If you contact us, we'll be happy to explain the difference so you know when to expect them. When you have a RollUp account, it is always on. We do not currently offer the option to turn it off, however I will add that to a list of possible future enhancements. The new app does offer the option of changing your overdraft protection backup accounts or even removing them. This is available in the Overdraft Protection widget.Delayed Response
I always get delayed notifications on deposits/transactions. That isn’t very helpful🤪🤪🤪🤪lb
Love this credit union!!
I’ve been with this credit union since 1986!! They’ve always had a smile on their face and very knowledgeable with any and every issue or question I’ve had. Heather and Mariah at customer service are always helpful and take care of all of my business needs!!!KBuskPlassmeyer
Card unlock
Card won’t stay unlocked to use the atm keeps locking back//"&$381
Never gives me notifications
I have all my notifications on this app turned on through my phone and the app and it never gives me notifications unless I login look around to find what I need then once I get off the app the notifications start coming through it’s really annoying because I’d love to know when something gets deposit or when I’m low on cash or if I use my debit card any wear like the “chime” app does so please update your stuff to do these things and make it betterShow lessA.J Foncannon
Mobile deposit
Mobile deposit it a fast easy feature. They need to increase the check amount that can be deposited with mobile depositPickItAgai
Good
Always professional staff. And very respond. Convenient app. Quick and Easy way to check on your account With the fingerprint login. Can deposit checks by taking picture, can easily transfer money to your different accounts. Sometimes app crashes, so must delete and reinstall. Been a member for Several years only had to do it 2-3 times so far. Definitely Worth usingShow lesspynkchyna
No Brainer!
This is a most have! Most folks operate on line. To quickly check your accounts or shut your cc downSleepless in MO
