UniBank Australia User Reviews

UniBank Australia
UniBank Australia
Teachers Mutual Bank Limited

Top reviews

Please pick the low hanging fruit

Works for viewing balances and recent transactions, and doing transfers and BPay. Doesn’t work with Unibank’s own Symantec VIP 2FA security; only works with SMS 2FA. Doesn’t allow pasting into password field 😡 Doesn’t show account numbers so how do we tell someone our account number to receive transfers? Otherwise, it’s functional for the basics.
Update for June 2022 app re-design:
Still can’t find out my account numbers in the app. New app now allows pasting password to log in. Statements and transaction history are just links to the website. Can’t hide dormant or shared accounts (old app allowed this). Visually unbalanced and lots of wasted space. This re-designed app is worse than the previous one. I’ve stopped using it and I now just use a homescreen bookmark to the mobile banking web page. If i didn’t have such an awesome mortgage rate with Unibank this update would have moved me on. How could it have gotten worse? Give me the old app back please.
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Faulty

I regret getting this app, it just shuts down when I try to pay someone. The previous version worked just fine, I never should have upgraded.

Vastly improved app

Well, it’s a big step up from the old app. It seems to have more useful info, a modern and helpful UI, and a bunch more features. Most importantly you can fill passwords and info with copy/paste or from a password manager. Amazing!

Frustrations with the new app are fewer and smaller:

- you can’t swipe from the left of screen to go back

- you have to acknowledge a pop up saying your session timed out when you open the app, hours after your last usage, which is pretty irrelevant
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Worst banking app ever

Constantly crashes, has the most basic features, I am seriously considering changing banks over this.

Missing lots of features

Good app for basic banking functions but there are a lot of improvements which need to be introduced to make this a useful app.
Some improvements needed are: filter/find transactions, access to statements, showing full transaction details, various card controls, real time notifications, and showing full account numbers to name a few.
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Getting there

Love the bank, and the app is good, but like previous comments say - it really needs account details easily accessible (and not require webpage login with complex route). Also would really love an iPad compatible version!! Keep up the good work.

Easy-use bank app

Fantastic banking app. Easy to use, wide range of products and procedures.

Much improved

Gave up on the earlier app which would not setup account details and just quit.
Now a solid, functional, banking app easy to pay bills and transfer funds

Keeps checking for updates then nothing

I’ve just become a UniBank member. I downloaded the UniBank app. There’s one button “Get Started” then a ‘Checking updates’ pop up appears, it disappears and returns to original screen with no changes or ability to progress further. I have uninstalled and reinstalled to no avail.

Please add a pending transaction list

Please add a feature so I can see my pending transactions from things like PayPass and PayPal.

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