Leave a Review Denver Transit
Update is terrible
I don’t know why you idiots thought it was a good idea to take away the “estimated arrival” times for the individual busses. I don’t want the departure time, and then have to do math to figure out what time I’m going to be at a certain stop to transfer busses, how am I to know I’m going to make it in time to transfer busses? You guys are idiots for making your app worse than what it was. I’d give it a 10th of a star if I couldShow lessFearRaampage
Functional but
App I good and useful. But there were several annoying things.
When you zoom out too far on the map, the stations and stops disappear. Please make it so the icons stay no matter what so folks can find their nearest station that way.
On the map view, the top left icon (Apple app) that appears to be to sort transportation types does not seem to change anything or open a window to edit filter on the map.
Finally, when trying to submit feedback in the app, I cannot press the preview button to advance to the submission stage. So I can not submit feedback. The top right of my screen works fine; verified in a different window within the app.Show lessIlamuku00789
Terrible.
I am a student who use the light rail to commute daily. The times are always off, I find myself constantly trying to find the quickest way home, and trains are always late, arrive earlier than it is listed on the app, or they never arrive at all. I find myself constantly trying to rearrange plans for the day because the app is so inaccurate. I am currently waiting for a train which said it would arrive by 12:34, but I got to the correct station, and when I refreshed the page it said the train had actually arrived around 12:27. Fairly disappointed with this app, I will be better off finding a new method to rely on for my transportation.Show lessD3$troyer1031
I thought it was fake
When I first saw this app, I thought it would be fake and wouldn’t actually have live times of the light rail. Boy was I wrong! It’s completely live and tells you all of the times that each train or bus comes to your area, and the estimated amount of time that it will take to get to your destination. I have used it daily for my commute to school!Show lessHcufifiig
No train and bus tracking
This app shows you route maps and where you are with respect to stops and stations, but doesn’t show you where the train is located on its route so you know how soon it is coming. This was what I was hoping for so I can select the soonest bus or train and time my arrival at the stop or station.skiman65
No way to contact & routing needs to be improved
Problem #1 is that their in-app “Send Feedback” page doesn’t allow you to submit your message, so there is no way to contact them without digging on the internet to try and find contact info.
Proble #2: I wasted my time finding their website and typing out a message only to encounter another error with their contact form - HTTP 401 on their own form submission to their own site. If they can’t even maintain their basic website, I have no hopes for the app to be improved.
Now, on to the app:
The routing could use an refactor.
For a trip from North Boulder to Union Station, a chosen route taking the 204 to FF2, why do you have the trip transfer at Broadway and 20th instead of the downtown boulder station?
One reason to do this is to ensure that one can get on the FF2 with luggage or a bicycle. Another benefit is that when people board the FF2 at the station while the bus is just sitting idle is that the trip times will decrease with less people getting on the bus mid-route, decreasing dwell time.
Making apps for public transportation should not just check a list of features, it should be tested and thought out to the actual experience. Otherwise it’s just another app in the App Store.Show lesscritical user of transit apps
Works well if you already know what you are doing
It’s a sound app that runs quickly and integrates the map well. It doesn’t help you figure out what kind of bus pass you need based on your route though, which seems like a big oversight. I don’t know what counts as local or regional (and the RTD website doesn’t specify either) so I have no idea what pass I need. Fix that and I’ll bump you up to 5 starsShow lessShreddedLettuce
Horrible timing.
Bus never comes when it’s due. If you check how long til it arrives, it shows a bus icon approaching. No bus comes. I usually have to wait an additional 15 minutes because the app screwed up navigating the actual bus that was supposed to be due. I’m extremely disappointed. Always late. Do not use this app.Show lesswalkingisfaster
A little outdated
It keeps telling me to go to stops that are no longer in use. This is the only issue I have with it, but it's a pretty big issue - I think you're overdue for an update.CheshirexXxCat
Needs some work
This app seems a little wonky to me. I was actually sitting on the A-line train at the airport the other night and wondered what time my C-line connection would be at union Station. The app never gave me the A-line to C-line connection. It continually gave me bus routes from the airport to union then the C-line connection so proved to be of little use in trip planning.
It was useful in looking up schedules and other good info about RTD so gave it 3 starsShow lessskykingdave
