Leave a Review Home Massage & Beauty | Blys
Excellent massages and service.
Second time using Blys and yet again a great experience. Masseuse was polite, friendly, on time. Knew what she was doing. Checked to see if any allergies to oils/scents. Ensured you had the right amount of pressure. So so glad that I Have found my new ongoing masseuse. Highly recommend the 90 minute massage and recommend using this app.Show lessKirbys76
Developer Response
THANKYOU for your review! 🙌 Happy to hear that you're enjoying the Blys experience 😍 See you again soon!Awesome couples massage
Irene and Ronald showed up on time, so kind and professional. They made us feel comfortable from the start. Set up quickly and we had a side by side couples massage in a hotel. We both thoroughly enjoyed the experience. Will definitely book again.KateFaulkner
Developer Response
Hi there! Thank you so much for your kind words. :) We look forward to seeing you on your next booking. Cheers! - The Blys TeamGreat experience
Booking a massage through Blys was easy. They followed up with my booking promptly and made sure I had all necessary information for my at home experience. I will definitely be booking another massage through them. To have someone come to your home enabled you to be completely relaxed and afterwards to continue enjoying the relaxation without having to travel.Show lessWakejo
Developer Response
THANKYOU for your review! 🙌 Happy to hear that you're enjoying the Blys experience 😍 See you again soon!Nina777
First time using Blys and it definitely won’t be the last, I’m really impressed and happy with the service I received so I’ll be using them on a regular basis, give it a go you won’t regret.😊Nina979
Developer Response
THANKYOU for your review! 🙌 Happy to hear that you're enjoying the Blys experience 😍 See you again soon!Great app
Awesome app, offers lots of great services and very easy to use.Jmkooken
Developer Response
Hi there! Thank you so much for your kind words. :) We look forward to seeing you on your next booking. Cheers! - The Blys TeamBest massage I’ve ever had !
Thankyou so much Chi ! Not only were you extremely professional, that was by far the best massage I have ever had. Your impeccable technique an outstanding communication , I highly recommend Chi. Myself being one that trains 6 days per week can’t emphasise what great results I have got thanks to chi !!Show lessJess Barnett
Developer Response
THANKYOU for your review! 🙌 Happy to hear that you're enjoying the Blys experience 😍 See you again soon!First time user - will use again!
I just had a wonderful first massage with Blys. My therapist, Jeremy, was punctual and totally professional. He assessed my needs and delivered a therapeutic and relaxing session. The 60’ session felt like 3 hours! Value for money - a great session in the comfort of my own home.Bijingo13
Developer Response
THANKYOU for your review! 🙌 Happy to hear that you're enjoying the Blys experience 😍 See you again soon!Hopeless, not ready for market
The concept is good but the delivery is absolutely horrible. I have tried to book twice with the app. Both times resulted in hours and hours of waiting then a cancellation... And the phone calls! Judging by the line delay they appear to be using an overseas call centre, they call asking me to concede not using a health fund, concede the time frames, and to change to a male therapist. They phoned so many times it’s almost unbelievable. Then they booked an male therapist despite explicit, repeated instruction not to. In the end they couldn’t make it work and both times cancelled the bookings. I’ve asked them to close the account and forfeit the credits as it’s just that bad.
Also note all the positive reviews of this app happened all at the same time, which screams fake reviews.Show lessKingJames86Kings
Developer Response
Hi James, My name is Shey. I'm the Customer Care Team Lead here at Blys. Thankyou for your review and we are so sorry to hear this :( Please accept our sincerest apologies for any stress and inconvenience caused by the complications with your booking. It is always our aim to make everything seamless and stress-free for our clients, however we can see that this has not been the case for you. We are very sorry for that. We're constantly adding more therapists to our platform, so we hope we'll be able to connect you with a therapist who meets your specific requirements around health fund, gender preference, and booking date & time. That's our main priority as a company. I also would like to apologise for the number of calls you received from us. We try to keep our clients updated in regular intervals about their booking, but it looks like we may have overdone it. We've taken your feedback on board and will revise our Customer Care guidelines accordingly. Once again, we really appreciate your feedback and want to apologise for the sub-standard experience you had with Blys. If you have any questions or need further assistance, please feel free to email me directly at shey@getblys.com.au, I'll follow up with you right away and make sure we make it right with you. Kindest, Shey from BlysAwful experience
Both times I went to book a female on this app with hours in advance they called me and said a female wasn’t available I booked my massage the first time at 8:30 pm they called me at 8:30 and said that it had to be cancelled once I was excited to try and prepared myself for my home massage. second attempt on another day I tried to arrange a couples massage they literally called me 5 times to tell me the time wasn’t suitable and that they didn’t have a female massage therapist then I said ok we will just get a guy back to back they said ok then they called back and said the guy wasn’t now available I think if you have a app with preferences u should have the staff available and accommodate accordingly.Show lessjenny. do
Developer Response
Hi Jenny, My name is Shey. I'm the Customer Care Team Lead here at Blys. Thankyou for your review and we are so sorry to hear this :( Please accept our sincerest apologies for the sub-standard experience you had with your most recent booking request and the whole saga followed it. We're constantly adding more therapists in Perth to our platform, so we hope we'll be able to connect you with a therapist who meets your specific requirements around health fund, gender preference, and booking date & time. That's our core focus right now as a company. I also would like to apologise for the number of calls you received from us. We try to keep our clients in the loop with regular updates about their booking, but it looks like we have overdone it in this occasion. We've taken your feedback on board and will revise our Customer Care guidelines accordingly. Once again, we really appreciate your feedback and want to apologise for the sub-standard experience you had with Blys. If you have any questions or need further assistance, please feel free to email me directly at shey@getblys.com.au, I'll follow up with you right away and make sure we make it right with you. Hope you're well. Kindest, Shey from Blys
