Leave a Review MuchBetter
Quick and fast withdrawals
Was sceptical at first but all quick and smoothjarodforstars
Developer Response
Hello Jarodforstars, thank you for sharing your feedback. We are very pleased to see such a positive opinion. Thank you so much! Greetings from MuchBetter.Scam
This is scam do not use it. They don’t send any money to gaming website and they don’t let your withdraw and now my money is stuck. I will report this to appleuniversalb
Developer Response
Hello universalb, thank you for your feedback. Probably, your account or payment method used require verification. The Support Team would like to review your case. Please provide us with the reference number of the email you sent to MuchBetter support. We appreciate your cooperation. Your MuchBetter TeamGood idea but terrible app & service
Tried using this app but it wouldn’t verify me despite all the correct ID being given. Customer service is frankly appalling there’s no phone number, emails don’t get answered for days on end and there’s a ridiculous chat bot that doesn’t aide customers in the least I wouldn’t recommend this service to anybodyShow lessa3maskell
Developer Response
Hello a3maskell, thank you for your feedback. Please accept our apology for the delay in resolving your query. If you were not able to verify your account in the app, it can be done by the support team. If you have already contacted MuchBetter support, please provide a ticket number, so the support team can look into it. Sincerely, your MuchBetter TeamSub standard service
This app used to be great. The customer service used to be great and then they turn into a bunch of clowns and for no reason they friggin delay my payments. They don’t allow my my money to go through to my merchants. My ID matches my account info and mattress the account info with my merchant yet they still piss around and don’t allow my money to go through. It’s my money much better stop pissing around around with it.Show lessDaddy2469
Developer Response
Hello Daddy2469, thank you for your feedback. The support team would like to review your account. Please provide us with the reference number of the email you sent to MuchBetter Support. If the support team requests some information, please make sure you provide it so they can proceed with your query. Sincerely, your MuchBetter team.Constructive criticism
This app would be better if you could send money, easier and request money easierdhshshsgshs
Developer Response
Hello, thank you for your feedback. We are constantly working hard to improve our offer and to be able to provide a MuchBetter level of service to our valued customers like yourself. Your MuchBetter team.SCAMMMM……..⚠️⚠️
I can’t withdraw my money because of their verification requirements.
I already submitted my Driver License into my account which has my legal name, address everything on it, but still they are demanding more & more like bank statements, residence lease documents for my approval.
I lost my 1500$ I definitely know that because these people are just doing the same for every individual I believe. I will make a legal action asapShow lessbobby_jatt
Developer Response
Hello bobby_jatt, thank you for your feedback. MuchBetter is a licensed financial institution and must comply with the rules established by law. This applies to the verification process as well. Could you please share with us the registered ticket number when you contacted support, so we could request to double-check the issue? Your MuchBetter team.Scammers
Holding my money even though I withdrew they won’t release. ScammerAppalialuk
Developer Response
Hello Appalialuk, we are sorry for the experience you have had. Could you help us locate your account? If you have already contacted the MuchBetter support team, please provide us with the email reference number, so we can ask the support team to assist you in the best possible way. I'm sure you will receive the right assistance for your case. Your MuchBetter Team.Wearables payment method
I used the MuchBetter platform to fund payment by a wearable device and they just stopped supporting this a year ago . They’ve been telling me they are working on sorting out their issues but a year on they have got nowhere. It was a good platform up to that point so it’s disappointing they’ve fallen away so badlyShow lessdmcc64
Developer Response
Hi dmcc64, thank you very much for your review. We would like to apologize for any inconvenience this may have caused, our development team is already working on it. If there is anything we can advise on, please contact our support at support@muchbetter.com. Our colleagues will assist you in the best possible way. Kind regards, MuchBetter Team.I wouldn’t even give them a star but can’t write a review without one
Well to start u can’t change anything on ur account they want u to make a completely new one and then u try and they will deny access and they also let u send money to a non verified released my money and won’t refund it or help me to get it back I sent it to myself a number I can’t register because it’s claiming I am already registeredShow lessTazabella7979
Developer Response
Hello Tazabella7979, thank you for your review. If you sent funds to the phone number that was not registered, please send to the support team the MuchBetter transaction number for this transfer. They will be able to locate it and credit to the account once you register it or send it back to the merchant. Your MuchBetter team.Worst app
Take days to even reply, and you’re lucky if they don’t figure out a loop hole to not keep your money :)Amymack91
Developer Response
Hello Amymack91, thank you for your feedback. MuchBetter is a licensed financial institution, therefore it will ask for cooperation in providing the necessary information. To check your issue, could you kindly provide us with reference number of the ticket sent/received from the support team. We appreciate your cooperation. Your MuchBetter team.
