Leave a Review MuchBetter
They will not let you close account
If you are trying to play poker stars like I was, do not use this app. It's taken years off my life. It having almost 5 stars is a crime. Gl hfYoyo1000
Developer Response
Hello Yoyo1000, thank you for your feedback. Could you please share with us the registered ticket number when you contacted the support team, so we could review your account and request to double-check the issue? Thank you in advance, Your MuchBetter team.“Oops, something went wrong. Try again later”
Keeps displaying that error message when I try to withdraw funds to my bank or deposit into a gambling appFiveeeestarrr
Developer Response
Hi Fiveeeestarrr, thank you for your feedback. Could you help us locate your account, so the support team can assist you in the best possible way? If you have already contacted the MuchBetter support team, could you provide us with the reference number of your message? Your MuchBetter TeamSupport won’t answer my emails
I withdrawal money but supported wanted a confirmation why I’m withdrawing lol. I’ve done tons of withdrawals first time this has happens now they won’t reply and I haven’t received my money…Jd20jd
Developer Response
Hello Jd20jd, thank you for your feedback. Could you please provide the number of the ticket sent to the support team, so we can expedite the review of your query? Your MuchBetter team.Beware of this company
I’ve been trying to resolve an issue with this company for days they have taken money that does not belong to them, and refused to give it back to their customer service is almost impossible to deal with. I would suggest you look elsewhere.RH1911
Developer Response
Hello, RH1911, we are sorry for the experience you have had. Could you please provide us with the ticket reference number where you contacted support with your query, so we can ask support to review your account? Your MuchBetter team100%scam!
Please avoid this app. Been circling with their customer service about my money i deposited under my bank account which they are holding. It is clearly under my bank account and they are asking me to give my account nymbet and such now way!!Buratlaki
Developer Response
Hi Buratlaki, thank you for leaving your comment, and we apologize for the inconvenience. Our Customer Support would help, but they are unable to find your account with the information you provided here. Please directly contact our Support, or if you already emailed them, please provide the reference number of the email you sent to speed up the resolution. Your MuchBetter TeamDon’t use the app
Emailed transferred some money to this app and it never registered, now I’m out $250. They take forever to respond and act like they don’t know what’s going on. This app is a scam don’t use it. I don’t understand why PokerStars uses it.Ryanguy18
Developer Response
Hello Ryanguy18, thank you for your feedback. The support team would like to review your account to assist you in the best possible way. Please provide us with the reference number of the email you sent to MuchBetter Support. Sincerely, your MuchBetter team.Scam
It worked great at first but now my money is trapped and the customer support has completely stopped answering. Do not use it unless you don’t want to be able to use or withdraw your money ever againDude12321357886
Developer Response
Hello Dude12321357886, thank you for your feedback. Could you please provide us with a reference number of the message sent or received from the MuchBetter support team, so they can locate your account and assist you in the best possible way? We would appreciate your cooperation. Your MuchBetter teamScam
Deposited money and my bank shows the transaction but MuchBetter claims they haven’t received it and that my bank messed something up. Meanwhile the money is gone. Convoluted customer support blaming my bank on a simple Interac transfer!s222
Developer Response
Hello s222, thank you for your feedback. To assist you in your query please provide us with a reference number of the message sent or received from the MuchBetter support team so they can follow up and locate the missing funds. We appreciate your cooperation.Do not use
Money is stuck , can’t make transactions and cannot even withdraw. Their support system is dead. Highly recommend NOT TO USE. Worked first 2-3 times . Then suddenly it doesn’t let me make transactions.12347;):!:
Developer Response
Hello 12347;):!:, we appreciate your feedback and are sincerely sorry about your experience. The Support Team would like to review your case. Please provide us with the reference number of the email you sent to MuchBetter support. Thank you so much for your cooperation. Your MuchBetter TeamConvertion fee
This app vigs 5% convertion fee on currencies. Verify with xe.com before they wreck you.Lemay002
Developer Response
Hello Lemay002, thank you for sharing your feedback. The Support Team would like to review your case. Please provide us with the reference number of the email you sent to MuchBetter support. Thank you so much for your assistance. Your MuchBetter Team
