TrichStop Trichotillomania App User Reviews

HELPING MINDS LTD

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Absolute Financial Ripoff

I was charged USD260 per MONTH after providing credit card details, but information provided before this was that the annual
Cost was $260.
Stay away.

JupiterSixty3

a month ago

Payment

All I can say is I can't believe I have to pay for this app

Ashlyn!!! 🥰

a month ago

Response from developer

Thank you for sharing your feedback. We understand that cost can feel like a barrier, and we truly aim to provide value through personalized therapist support, in-depth modules, and tools designed to make a meaningful difference. We also offer a range of options to suit different budgets and levels of support. If you'd like more information or assistance, please don’t hesitate to reach out to support@trichstop.com—we’d be happy to help and can even unlock some free features for you!

Not free

Not free, can’t do anything without the monthly plan :(

sleepyfairy!

a month ago

Response from developer

Thank you for your feedback. While we don’t offer a free version, we do have various plans to suit different budgets and levels of support. Please reach out to us at support@trichstop for more information, and we’d also be happy to unlock some free features for you to explore.

Don’t download

Just makes you sign up with email before asking for $65/week, no content whatsoever before paywall

EllieK5

2 months ago

Response from developer

Thank you for your feedback! While the app itself is free to download, the services within it, such as unlimited therapy, self-monitoring tools, therapeutic exercises, and evidence-based modules, are part of our paid program. These resources are designed to provide comprehensive support throughout your journey. However, we’d be happy to unlock some free features for you. Please feel free to reach out to us at support@trichstop.com. Additionally, you can explore more free resources like our blog and webinars by visiting our website at www.trichstop.com. We're here to help in any way we can!

Bait

I set up an account with my email, made a password, and even used a confirmation code. After all of that I discovered that I have to pay $65 a week to use the app.

greasetin

6 months ago

Response from developer

Hello, Thank you for sharing your experience with us. We apologize for any frustration or inconvenience you encountered. We understand how disappointing it can be to go through the registration process only to find out about the subscription fee afterward. We value your feedback and have since updated the description. Also, our prices are also clearly visible on our website to ensure transparency. If finances are a concern, we do have various affordable options, please connect with us at support@trichstop.com and we find the most suitable solution for you. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help.

Disgusting

Previously free. You could track urges and pulls and reasons for doing so. Now it’s $65 A WEEK. And all old data is gone. Really sick of people monetizing tools to use for mental health disorders.

Biyxtren

7 months ago

Response from developer

Hello, Thank you for sharing your concerns. We understand how frustrating it can be when things change. The $65/week subscription fee includes much more than just tracking. It provides access to a comprehensive program designed to support you in managing your condition. This includes unlimited therapist support, weekly online support group sessions, and evidence-based modules developed using CBT, HRT, ACT, and other therapeutic approaches. We value your feedback and want to help. Please reach out to us at support@trichstop.com and we'll be happy to discuss how we can support you further, including options that might better suit your needs.

Making an account is awful

Making a password is awful I fulfil all the requirements but for some reason it still doesn't allow me to make an account.

Showard_01020304

7 months ago

Data is gone

This used to be a free app to log pulling episodes and now that free data is gone and the app is unusable unless you pay. Absurd and unethical

aylortayy

9 months ago

Response from developer

Hello, Thank you for your honest feedback. We want to ensure you have the support you need. Could you please contact us directly at support@trichstop.com? We'd like to discuss how we can help you with your specific needs.

RIP OFF

This app costs $65 a week, $260 a month and I believe thats before tax. Also they charge for the entire month at once, not weekly. That is absolutely absurd. And the price is not advertised so I downloaded the app and created a profile believing it was free only to be directed to pay immediately. There is no option of a free account and then to pay for more things you want on the app. So if you want the app you must pay $260 on the spot.

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Hungryhungryhippo17

10 months ago

Response from developer

Hello, Thank you for sharing your feedback. We have now updated our description in the app, and our prices are clearly visible on our website for transparency. We apologize for your experience and frustration. Our goal is to provide comprehensive support, which includes unlimited therapist support, weekly online support group sessions, and evidence-based modules developed using CBT, HRT, ACT, and other therapeutic approaches. Once you are on the program, there are no additional fees—all of these benefits are included in the $260 subscription. We also offer more affordable options to suit varying needs. If you are interested in these or need assistance, please reach out to us at support@trichstop.com. We are here to help and can discuss alternative solutions that might be a better fit for you.

What Happened??

Used to be free to log behaviors but now you have to pay to use the “free feature” and all my past logs are gone?? This is detrimental to the trich community. I hope another free app that isn't trying to financially capitalize off our trauma takes the place of this garbage one. Booooooooo

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