NETGEAR Insight User Reviews

Top reviews

Doesn’t work

Wants the terms and conditions accepting (but no tick box) so can’t create account as Submit is greyed (or purpled) out

Worst User Experience I’ve Ever Had

Has anybody even QA’d this? I’m just trying to go through the setup to enable management with Insight and I’ve already had to factory reset the device multiple times. I’ve finally been able to login to the local browser management, but app is constantly loading. No way to completely remove devices and factory reset to start from scratch. App was designed by juniors.
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Too much hype

You are not allowed to rename the device which is connecting the basic function which is missing

Netgear access point

I setup a netgear AX 600 outside under an overhang to protect from rain and the signal works great outside. I love the easy setup with the insight app

Great App

I think people whining about this app are a bit unfair. I have been in IT for nearly 30 years. I have been using the app for a few weeks and have just recently purchased the Pro subscription. I have to say it is really good. No complaints. My complaint is with issues on applying the subscription. I hate purchasing licenses via our vendor. I would rather purchase licenses direct from netgear via the app or website. It has been 12 days and I am still trying to get the license to work and netgear is very slow to react. I am still giving it 5 stars because the functionality of it is that good. Managing many many devices with this app has been a breeze. Multiple POE switches and many Wi-Fi access points couldn’t be easier.
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Switch Forces You to have a Subscription

The software is cool, but I bought the switch for my house. Didn’t know after the first year I would have to purchase a subscription to use any of the features. A bit ridiculous. I feel held hostage.

Crashes on opening

Since the recent upgrade the app crashes on opening and is useless now.

App won’t open now

Since the last update, the app just crashes every time I try to open it.
Had to uninstall and reinstall. Not a good way to update things.

It just crashes now

Got a notification that this app had an update ready for it and once it was done updating all the app does now is crash when I open it. Thanks

Latest update issue

Latest update to the software does not work in iPad.
Starts to load, Netgear animation starts and poof is stops.

Cheers

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