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Broken phone help
I couldn’t get one of the chargers to work. (1202). I tried calling the number for help 3 times, and each time the call disconnected during the recorded greeting period. Fortunately. The person at the other charger left and I was able to hook up my car. It’s going well, but the company needs to fix their help line and one of the chargers.Show lessFmednick
Great simple product
I’ve been using it for the past few weeks, and so far everything seems to be working really well with the system runs really smooth aside from not having a key fob this thing is actually really accessible and relatively quick to. I love the notifications about the charging the only thing I wish I could do was display the charging status of the battery, but then again, you could do that through your cars app and the wires are good quality so hardware is really good to and it’s really safeShow lessDeisel lxz
Home2Suites EV charging
Other than people parking in front of this EV charger, it was great for all day or over night charging when we weren’t using the car.
It is slower than my home charger, so not good for a quick stop and charge like Tesla Superchargers.
Only good for guests staying the night or like us staying for a week and parked here for long hours.Show lessCentral valley mom
Customer service is poor
The chargers are quick and seem adequate
I’ve had to call customer service twice when the chargers at a particular location are not working and the representatives are difficult to understand and they get quite impatient when you try to ask questions.Talon MC
Convenient Charging for Tesla
Although you need an adapter as you would at any non-Tesla charger, this is a great place to charge. No problems with machine, app, payment or any issue at all. This is a great find, first spot I found in Bartlesville without problems with machine or accepting payment methods. Highly recommend.Jenn Ramsey
Convenient.. but VERY expensive
I live in a smaller town in Kentucky, the amount of public chargers in my area are few and far between.
I was SO excited when I found out my town had a DC fast charger.
I didn’t even mind that it was only a 50kw charger, I was just happy and thankful to have a faster charger in my area.
Unfortunately, after a few charging sessions, I have come to find out the rate on this thing is way too much, especially considering I’m in a smaller town in Kentucky.
The rate is an automatic $3 just for plugging in, then an additional $.25 per kWh
This is insane to me considering I can drive to an Electrify America charger that’s in a large city an hour from me.. plug into a 90kw charger and pay $.19 per minute.
I cant help but feel like this charger is taking advantage of a smaller town with fewer public charging options.. sadly I live in an apartment and rely on public charging frequently. Maybe it’ll change one day.Show lessR8552
Very functional and reliable!
I have no trouble using the app to start charges, even in areas with slow service!GreenTeaCheeseCake
Almost always great!
This little charger is almost always great! There are a few times that it glitches out and I can’t get it to start charging the first time so I have to unplug and plug back in but for the most part it’s always working!billylathrop
If ONLY they worked…
19 out of 20 Chargers at our facility DO NOT work. They have been out of commission for over 6 Months. Countless phone calls by a few of the EV owners has seen no resolution. This review would be 5star IF we could actually have access to usage. The worse part is when we’ve called we all get the same “nonchalant” response.Show lessBucktown72
Easy to use and has not failed
I’ve used ev connect several times around mh house and the app hasn’t failed.olivoarroba1803
